How to Ensure Your Mac is Working Properly

The Mac is a wonderful tool for both work and entertainment, but how do you know that your Mac is performing at its optimum? Do you know if your hard drive is about to fail? Fortunately, you can take a few simple measures to find out how your Mac is performing, and ensure that the hardware is working properly. Continue reading to learn more.

Checking the Hard Drive

Hard drives, and even SSDs, are susceptible to failure. You never know when a drive will fail, but when it does, you’ll definitely feel the effects of it. You should always have a good backup of your Mac’s drive by using either Time Machine or Carbon Copy Cloner to clone the drive. Having a good backup will ensure that when your drive does fail, you’ll be back up and running in no time.

The majority of drives include a feature called S.M.A.R.T. (or Self-Monitoring, Analysis and Reporting Technology). By checking on the S.M.A.R.T. status of the drive, you will be alerted to potential upcoming drive failures.

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Sales Management in a Slow-growing Economy

All-in-One Cloud-based Contact Center Allows Contact Centers to Expand without PainMany contact centers continue to operate on legacy equipment because they feel they have no need to change. Expanded functionality, while nice to have, may not be enough of a driver to seek not only a new solution, but a new delivery model.

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How to Get Started with TextExpander

that expand into larger chunks of text or an image--anything you find yourself typing again and again, you can shorten. TextExpander 4 is $34.95 at www.smilesoftware.com, and users of TextExpander 3 can upgrade for just $15.

1. Create a Snippet

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How to Downgrade Back to iOS 5

Did you upgrade to iOS 6 with the thoughts that you’d have a better mobile experience on your iPad, iPhone, or iPod touch, but didn’t? It's Maps, isn't it? Luckily, you can downgrade your device with ease back to iOS 5.1.1, and update again when Apple's released a fix for some of the features that are bugging you. Continue reading, and we’ll show you how to get your iOS 6 device back to working on iOS 5.

1. Download Your IPSW

To restore, you’ll need to download the IPSW file of iOS 5.1.1 from Apple’s servers to restore your device. Click on one of the links below to download your specific version of iOS 5.1.1:

- iPad 1
- iPad 2 Wi-Fi
- iPad 2 (GSM - AT&T)
- iPad 2 (CDMA - Verizon)
- iPad 2,4 (New iPad 2)
- iPad 3 Wi-Fi
- iPad 3 (GSM - AT&T)
- iPad 3 (CDMA)
- iPhone 3GS
- iPhone 4 (GSM)
- iPhone 4 (CDMA)
- iPhone 4S
- iPod touch 3rd generation
- iPod touch 4th generation

2. Back Up

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Black iPhone 5 May Scuff Easily, Still Beats Galaxy S3 in Drop Test

by Matt Clark 2Comments

The iPhone 5, like every Cupertino-designed device, is a real eye-catcher. While adding a reliable case is an obvious choice for protecting such a high-dollar product, plenty of users will forgo physical security in the name of sleek design and a thin profile. But if you're picking up a new iPhone in black, be forewarned the aluminum back may show wear rapidly.

When Apple decided to drop the glass backing of the iPhone 4S in favor of anodized aluminum, there were immediate benefits. Chiefly, the overall weight of the iPhone 5 dropped significantly -- around 20-percent. And that's not even to mention those unsightly, spider-webbed panels thanks to one clumsy fumble.

But as with most design decisions, there are pros and cons. According to some early reports, the black iPhone 5 is extra susceptible to scratches.

A forum user at Overclockers UK (via MacRumors) decided to test out the black aluminum case, by taking a key and SIM card pin to the finish. Looking at the image -- well, it's not pretty.

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How to Keep iTunes from Automatically Downloading Purchased Items

It asks for my iTunes account credentials. I’ve tried to get rid of this message, but it keeps popping up every few minutes. I’ve taken the computer to the Genius Bar, but they were unable to remove the message. What can I do to stop this annoying popup?

If you don’t already have a Mac set up to automatically download your purchases from iTunes, then iTunes will request that you set up this feature. Unfortunately, it does this in a rather annoying way. But the feature is pretty handy: it automatically downloads any purchase made on any device linked to your account. So if you buy an app, movie, music, or book on your iOS device, it’s also downloaded to your computer, no syncing necessary.

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New Job: Standing in Line for the iPhone 5

Charlie Hufnagel was first in line for the iPhone 5--for someone else.

It's iPhone 5 day, and Apple Stores around the country opened its doors an hour early to greet hoards of diehard Apple devotees with a new handset. It's a fairly exciting sight to see: people line up early in the morning -- some even camp out for days -- for the chance to be one of the first to get their hands on the device. Those who were queued downtown at the San Francisco Apple Store -- where I participated in the iPhone launch -- had lined up on a whim early in the morning without a pre-order to guarantee them a unit. The person at the very front of the line, however, wasn't there for his own iPhone, but to wait in line for someone else. And he was paid to do it.

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The 10 Hottest Apple News Stories, The Week of September 21

by J Keirn-Swanson 1Comment

This was a big week for Apple fans. Not only was new handset released for those looking to upgrade, but the newest OS came out with a bunch of shiny new love for all the good boys and girls. It was almost like Christmas. So what are some of these fun new features and news? Let's have a look. 

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Deals: Get Your iTunes in Order with TuneUp

A well organized iTunes is a thing of absolute beauty. Album information fully filled out, artist names completely in order, no duplicates listed--it's enough to bring a single tear to your eye. Unfortunately, none of our iTunes libraries look anything like this. They're disorganized, searchable only by us because we understand the cryptology that is behind our methods. Cut down on your attempts to decipher of your code with TuneUp. It's the ultimate iTunes add-on, and it's on sale now.

TuneUp is extremely powerful iTunes management tool that will clean up, organize, and complete missing fields in your library. Through some sort of technological magic, TuneUp will correct mislabeled or incomplete song data, scour the web for proper cover art, removes duplicate songs, and pulls in extra artist information that you'd otherwise have to enter by hand. It turns your iTunes into the media library you always planned to make it--with no effort on your part.

TuneUp's usual ticket price is $50. While it's well-worth it at full cost, why pay it if you don't have to? We've slashed the price by 40%, making it a more than reasonable $30. An excellent price for an awesome app. Get it today.

Tags: NewsDealssponsoredStack Social Here's What You'll Get:The latest Apple news, reviews and how-tosThe hottest articles from MacLife.comYour recommended daily dose of awesome Also, send me e-mail announcements and special offers from Mac

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Deals: Free Lifetime Subscription to Pandora One

You've used Pandora before, right? Of course you have. You're not some sort of savage that has spent all your time trapped in a music-less purgatory of a life. You're a civilized, well-adjusted member of society with sophisticated tastes. Pandora understands that and makes mixes for you based on your love of the finer sounds. We're excluding that Pitbull station that you have--we've all got our guilty pleasures. Get more of that music and skip over the ads that have become an inevitable part of the experience with Pandora One. The pro service it totally ad free, and if you win our giveaway it'll be totally free to you.

That's right, we're giving away a subscription to Pandora One. Not just one year of it, but an entire lifetime's subscription. 100 years of ad-free music can be yours. You can probably even pass a few years on to your children. We're not rooting for that or anyway--we hope you live forever. Just get this giveaway while you can. Head over to our Deals tab and get entered.

You know what you can do with all the money you've saved once you win the Pandora One giveaway? You can put a little down to snag some awesome apps in our Name Your Price bundle. $1 or $100, you'll get the same awesome pack of programs. Get that already, why don't you?

Tags: NewsDealssponsoredStack Social Here's What You'll Get:The latest Apple news, reviews and how-tosThe hottest articles from MacLife.comYour recommended daily dose of awesome Also, send me e-mail announcements and special offers from Mac

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TMCnet IVR Week in Review

The World's Largest Communications And Technology CommunityTechnology Marketing Corporation,
800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800; Fx: 203-866-3326
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TMCnet GreenTech Week in Review

- Alert) low-voltage products, including motor controls, pilot devices and communication devices.  Siemens’ Low and Medium Voltages help clients increase energy efficiency and improve productivity. With these products, clients can avoid expensive power interruptions, equipment breakdowns and start-up costs.

The solutions are widely used in an airports, hospitals, data centers, food processing facilities and shopping centers,

Applied Nanotech Holdings has been awarded a Phase II Small Business Innovation Research (SBIR) grant, worth $999,990, from the U.S. Department of Energy to develop ultra-lightweight hydrogen fuel tanks using carbon nanotube (CNT) reinforcement. The two-year grant aims to significantly improve the mechanical properties of the carbon fiber/epoxy material used to construct hydrogen fuel tanks with CNT reinforcement. The goal is to reduce the weight of the tanks by 20 percent or more, in order to cut the cost of hydrogen fuel tanks and increase the vehicles’ fuel efficiency.

Organic light-emitting diodes (OLED), which can be used to create digital displays in television screens, computer monitors and mobile phones, earned revenue of more than $1.69 billion in 2011, according to a report just released by Frost & Sullivan (News - Alert). In OLEDS, a film made of an organic compound emits light in response to an electric current. OLED displays can use either passive-matrix (PMOLED) or active-matrix (AMOLED) addressing schemes. AMOLEDs require a thin-film transistor backplane to switch each individual pixel on or off, but allow for higher resolution and larger display sizes.

The report contends that OLEDs have an advantage over liquid crystal displays (LCD) because their OLED displays are thinner, lightweight and printable.That’s all for this week, but green energy never stops. Check back next week for more!

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

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Green Technology Related Articles Siemens Corporation Picks Allied Electronics as Distributor California Bond Program 'Sets the PACE' for Green Retrofits to Commercial Sites With OLEDS, Even Electronics Are Going Organic! GE Announces $63 Million in Orders Since July Launch of Breakthrough Battery

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TMCnet Contact Center on Demand Week in Review

IBI - Multi-National Insurance & financial
trading company
Israel Brokerage & Investments (IBI), Ltd. A leading company listed in The Israeli Stock Exchange Market offers a broad range of investment management and trading. One of the biggest fears a company can experience is complete operation shut down during disaster. Last year, IBI Investments, experienced this exact situation when a floor of their building (below them) caught on fire. Fortunately all the workers were able to exit safely. Even more fortunately, the Tikal Networks IP-PBX and Crystal Call Center was hosted in a remote location. Tikal Networks developed a unique feature called "remote agent". This feature gives every user the ability to call from a remote location and use all the features available at their desk. This gives any user the ability to keep on working without any change in features or operations. To assure complete uninterrupted operation, IBI's IT management also took the precaution to host the telephony system off the premises. This way, no single event can prevent the operation from regular operation.

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Managed Service Provider Week in Review

MSPAlliance MSPWorld™ The World’s Premier ManagedServices and Cloud Computing Event The MSPWorld 2012 conference will focus on: Managed Services Leadership Course for Executives Financial and Business Matters Facing Cloud and MSPs Managed Services Professionalism & Ethics Strategies for Evaluating Vendors Managed Security Cloud Infrastructure Development, Management, and Provisioning Managed Services NOC & Help Desk Practices

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TMCnet Call Center Software Week in Review

View All » White PapersYankee Group's Total Cost of
Ownership StudyThe Rise of Outbound Applications
in an Economic RecessionOpportunities for CCOS Vendors
in Business Process OutsourcingView All » BriefsInbound Call Center DatasheetOutbound Call Center DatasheetBlended Call Center DatasheetView All »


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HealthTech Zone Week in Review

Six Things Hospitals Need to Know About Supporting the Adoption of Smartphones Pagers have been an essential part of healthcare communications for a long time due to their ability to provide reliable communications at a low cost. When pagers emerged on the healthcare scene, they fundamentally changed the way doctors, nurses, and administrators could be notified that... DOWNLOAD NOW

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TMCnet Business Process Outsourcing Week in Review

7 Steps to Creating a Powerful Teleprospecting Engine
When was the last time you performed an audit on your telesprospecting process? Putting actionable strategies in place will convert teleprospecting from a tactical afterthought to a strategic asset.

Come learn as SiriusDecisions discusses insights from their 2012 Teleprospecting Study.

Hosted by Jeff Farr, Vice President B2B Solutions, with our Special Guest Speaker, Jason Hekl, Research Director, SiriusDecisions.

Listen Now › Featured Solution

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Mobility TechZone Week in Review

MobilityTechzone Headlines Skyhook Wireless Launches Wi-Fi Willful Patent Infringement Suit Against 'Evil' Google The iPhone 5 - iFixit Takes it Apart Bit by Bit, is it a Wonder to Behold? FCC Claims No Knowledge of LightSquared GPS Interference German Court Dismisses Apple's Lawsuit against Samsung, Motorola Mobility RIM Suffers Outages in Europe, Africa and Middle East View all » --

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TMCnet Cloud Data Center Week in Review

Impact of Air Containment Systems
This white paper discusses the importance of deploying proper cooling energy efficiency in the data center and explains how Panduit's innovative passive thermal management technologies (including Net-Access™ Cabinets, Vertical Exhaust Duct, and the Cool Boot™ Air Sealing Grommet) house IT assets and applications in a reliable, secure environment and provide a scalable solution for network stakeholders to manage extreme heat loads and optimize power and cooling efficiencies.

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Enterprise Call Recording Week in Review

Enterprise Call Recording Whitepapers Using Business Intelligence to Transform Yourself into a Contact Center Hero
Contact centers are the front line of customer interactions. Learn how speech and desktop analytics can uncover hidden business intelligence.Capturing Voice of the Customer
Explore how voice of the customer (VoC) provides insight into how customers judge agents and whether their expectations were met.Call Recording and PCI v2.0 Compliance
Learn how PCI DSS impacts call recording, and what you can do to ensure you operate in compliance with the PCI DSS v2.0.10 Secrets to Boosting First Call Resolution
Look at why contact centers should implement FCR as an essential KPI and examine the challenges associated with doing so."This Call May Be Recorded

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TMCnet Enterprise Solutions Week in Review

boxes, surveillance cameras, and interactive lobbykiosks) as well as required network infrastructure (cabling, switches, connectors, and related protocols).

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TMCnet Email Hosting Week in Review

to be a broad and deep release. So for those folks that are in the small to medium business realm, we’ve made some huge investments to really ease the operations of the server itself,” said Jeff Woolsey, principal program manager with Microsoft’s corporate team, ZDnet’s Stilgherrian reported.

Does e-mail hosting provider Microsoft dominate “cloud scale” with Server 2012, Cloud OS? Click here to read more.

When using a cloud computing solution such as e-mail hosting, it is vital that organizations implement a proven and trusted offering that will enable them to collaborate with all members on their team without any associated complexity.

SherWeb’s hosted Exchange 2010 toolset lets users share documents, calendars, contacts and tasks whether it is in the office, on a smartphone such as BlackBerry (News

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TechZone360 Week in Review

EDITOR'S CHOICE TriQuint Releases Next-Generation Power Amplifier Microsoft Wins Third Legal Victory against Google Man Takes Hostage in Pittsburgh, Posts Facebook Updates Nexus 7 vs. Kindle Fire HD 7 inch Wi-Fi: You'll Like One Better

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TMCnet Live Chat Week in Review

- Alert). Vox.io is about making communications better. This product feature enables a better experience for our users and that is what we care about most.”

Lastly, LogMeIn’s latest product feature BoldChat Web chat and multichannel, online customer engagement offering, now features Twitter (News - Alert) integration and social media management.  Twitter Management is a part of the standard BoldChat Enterprise edition, available as a free update to BoldChat Enterprise customers.

With this solution in place, customer service agents can manage their Twitter interactions with ease and improve efficiency. When combined with BoldChat’s other capabilities, including Web chat, e-mail, and click-to-call, it becomes a unified tool for customer conversations. Customer service teams can automatically turn related tweets into a conversation for improved context and responses, while assigning incoming tweets to agents based on availability, skill, and department.

"Twitter is quickly becoming a go-to channel for customer engagement, but to date, managing these customer conversations has meant trying to turn a social media marketing tool into a customer service tool,” Steve Castro-Miller (News - Alert), VP of Chat Products at LogMeIn, Inc. concluded. “In contrast, BoldChat Twitter management is designed from the ground up for engaging and managing customer conversations. We believe that the right approach is not just adding one more social tool to the mix, but rather giving sales, marketing and customer service teams a single, unified tool for managing all customer interactions, regardless of channel."

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

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TMCnet Office 365 Week in Review

contacts," told her that the technology giant will kick off an Office 2013 upgrade program on October 19 and that users who buy Office 2010 between that date and April 30, 2013 will see more pretty significant benefits.

Be sure to check back each and every week to the Office 365 community for all of the latest news in the space!

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

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TMCnet Network Packer Broker Week in Review

Network Packet Brokers: A strategic approach for optimizing network & security monitoring infrastructure and ROI
Register Now. Network Packet Broker - Monitoring ROI
Watch the On-Demand Webinar Now. Watch Now Network Packet Broker Whitepapers Proven industry leadership during VoLTE Interoperability event - A MSF Whitepaper Optimized Network Monitoring for Real-World Threats - A SANS Whitepaper--

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TMCnet Call Center Services Week in Review

Air China Extends Call Center Business Hours to Meet Increasing Demands
Recently, Air China elongated the business hours on weekends of its call center based in Los Angeles, Calif. in order to improve customer service and to be better able to respond to increasing demands. The new schedule will enable the center to remain open from 6 a.m. to 9 p.m. Pacific Standard Time (PST), Monday through Friday. During weekends and on public holidays, the service hours will remain the same -7:30 a.m. to 4 p.m. PST.

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TMCnet Outbound Call Center Week in Review

The World's Largest Communications And Technology CommunityTechnology Marketing Corporation,
800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800; Fx: 203-866-3326
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TMCnet Machine to Machine Solutions Week in Review

- Alert), a company that specializes in offering mobile computing and machine-to-machine (M2M) communications products and solutions, has recently unveiled AirPrime SL9090, a multimode product joining to its award-winning AirPrime SL Series. The new multimode module product, AirPrime SL9090 is scheduled for commercial release in the fourth quarter of this year, offering device manufacturers the ability to operate on networks that use either HSPA

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Going to Extremes with Aperture

That’s just a split second basically to make the shot. And there would be no second chance to shoot it, no take two, because I couldn’t really ask him to go up and do it again.

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Deals: Train Simple Teaches You Web Design

Deep down, we all want to be web designers. It's an increasingly useful skill set that serves those that have it very well. Whether you want to make a little money on the side doing occasional design work, you're hoping to start your own business, or you just think your cat is deserving of his own online domain, you can do it all with the right knowledge. Train Simple brings you that understanding with a year of training, on sale in our Deals tab for under $50.

Train Simple does its best to be true to its name when it comes to teaching Adobe authorized training. By offering extensive information in easily digestible bits, Train Simple promises to give you a complete grasp over all things Adobe web design. With 49 courses and over 2,500 videos that teach everything from Photoshop and InDesign to HTML5 and Javascript. There's no line of code you won't read like a second language once you're done with the courses Train Simple offers.

An entire year of full access to Train Simple normally costs $100. It's an investment that has served companies like Intel, Nike, and Staples well. You'll pay less than half of that cost in our Deals tab. It's only $49 if you get it now.

Tags: NewsDealssponsoredStack Social Here's What You'll Get:The latest Apple news, reviews and how-tosThe hottest articles from MacLife.comYour recommended daily dose of awesome Also, send me e-mail announcements and special offers from Mac

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iPhone 5 Pre-orders Hit 2 Million in 24 Hours, Sets New Record

It's no surprise: this is the phone we've been waiting for. Apple confirmed this morning that pre-orders of the upcoming iPhone 5 reached 2 million in just 24 hours. That number pushes the iPhone 4S pre-orders out of the top slot by nearly double. Apple also mentioned that some customers will be left behind as demand for the device is exceeding the supply.

Phil Schiller also had a bit to say about the iPhone 5 pre-orders in Apple's latest press release:



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Wild Blood Review

by Nathan Meunier 0Comments

Warping classic Arthurian legend into a more twisted tale of demons and deception proves a silly but sufficient foundation for high-gloss hack-and-slash adventure in Wild Blood. Gameloft's latest Unreal Engine 3 powered beauty pits you as a burly Sir Lancelot, who must carve his way through unholy hordes to stop a crazed King Arthur that has unleashed hell upon his kingdom in a fit of jealous rage. While this slick slaughter fest is heavy on the eye candy, it doesn't measure up quite as well in the slice-and-dice department.

This formulaic spin through a gorgeous looking realm is brimming with pit-stops full of nasty summoned beasties to cut through before you can proceed to the next area. Three distinct weapon types -- a huge sword, twin axes, and a bow -- bolstered by magic attacks and unique combos offer some sound choices for demon-stomping. Wild Blood's straightforward combat often devolves into frantic button mashing, but battles are satisfying when you're violently thrashing through a throng of face-gnawing baddies, leaving a trail of bodies in your wake. A great range of unique foe types and levels capped by grandiose boss encounters help keep the epic scope of the adventure intact. Some distractions along the way -- like clunky turret sequences -- are tedious trip-ups, while puzzle chests deliver more enjoyable breaks in the action.

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SoftLayer's Catalyst to be Available for European Startups

Financial Technology Industry News Rigrodsky & Long, P.A. Announces Investigation Of Complete Genomics, Inc. Buyout New SAS Digital Marketing Suite Makes Customer Interactions More Relevant The Talent Board Welcomes SocialEars HR as Gold Level Sponsor of The Candidate Experience Awards Healthland Appoints Patrick Spangler to Chief Financial Officer Symantec updates mobile portfolio with capabilities in device & app management View all Latest From The Communities Secunia Unveils Corporate Software Inspector Version 6.0 Workday, Inc. Unveils Workday 17 View all Financial Technology RSS Expense Management Business Performance Management Budgeting & Planning Risk Management Human Capital Management Forecasting M&A/ Mergers & Acquisitions


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QLogic Solutions Optimize Performance, Deployment for Windows Server 2012 Platform

How to add an autodiscover record in a DNS (Exchange 2010) How to check the size of a mailbox (Exchange 2010) How to configure a Sender Policy Framework (SPF) record (Exchange 2010) How to make an Offline Address Book and an Out of Office Assistant work (Exchange 2010) How to forward emails from an external domain to a Sherweb mailbox (Exchange 2010) --

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The Increasing Importance of Prioritizing E-Mail Data Security

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Broadview Upgrades its OfficeSuite Phone System with New Features including ACD

Transform your customer care. Watch our product and company overview.

Watch now ››

Featured Resource TCO Whitepaper



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Cox Business Delivers Enterprise-Grade Communications Capabilities for Small Businesses

ts of the BroadvoxVAR Partner Program: Competitive CompensationWith residuals of up to 25%, Partners have theability to transform customer contracts with limited

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Wi-LAN Signs License Agreement with SENSIO Technologies

Pike Research Sees Growth in Private Wireless Communication Nodes Will American iPhone 5 Get HD Voice Later? Healthcare Data Breaches Down, But People Affected? Exploding! Network Packet Broker: Taking Traffic Monitoring to the Next Level Online Games Teach Learning through Trial and Error more of today's top stories...Related VoIP News

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Ericsson Partners with SingTel for 4G/LTE Network Deployment

Pike Research Sees Growth in Private Wireless Communication Nodes Will American iPhone 5 Get HD Voice Later? Healthcare Data Breaches Down, But People Affected? Exploding! Network Packet Broker: Taking Traffic Monitoring to the Next Level Online Games Teach Learning through Trial and Error more of today's top stories...Related CRM News

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T-Mobile USA Chooses Tekelec's Diameter Signaling Router for Buildout of its LTE Network

Wick Hill to Distribute Xirrus High Performance Wireless Networks in UK
The Array technology from Xirrus provides a level of reliability, performance and security as good as or better when compared to wired. The company's arrays combine two to 16 radios, a high-gain directional antenna, onboard multi-gigabit switch, controller, firewall, threat sensor and a spectrum analyzer when compared to traditional AP technology.

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Soffront's Customer Relationship Management Solution Improves Customer Acquisition

Popular Cloud CRM Articles Related content you may also be interested in…Five Things to Remember When Implementing a Cloud CRM SolutionSoffront Mobile CRM Allows for Constant, Easy Access for Optimal Customer ServiceTips to Optimize the Workplace with Cloud CRMWhat is Cloud CRM?

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Innovation in Business

- Alert) is now solely focused on services – its iconic ThinkPad is now made by Lenovo. When we think of the Internet, we think of Google, which has achieved its position by developing an unbeatable core proposition and not being afraid to experiment with related services.

This is where the trick to successful innovation lies. It is about understanding what makes your company successful in the first place, and maintaining that as a core focus. However, that must be accompanied by a company-wide understanding that just because a service or product is a core focus, it is not set in stone. If circumstances change, then the business should change with them. If there are alternatives or improvements they can be discussed, modelled and tested. A core product offering also means there are ways to add new complementary services. As a provider of e-commerce services, I am always looking for new ways to facilitate B2C and C2C payments, for example, or ways to help online retail customers expand their service into new territories.

Google (News

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How Much for a Microsoft Surface?

- Alert) suggested that the Surface was clearly targeting the iPad line--not surprising, as most tablet releases have been measured against the iPad with many wondering "is this the iPad-killer?"--but whether it was planning to compete on price, features, or both, Ballmer's responses weren't quite saying.



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Rogers Communications to Enable Wireless Connectivity for 3G PlayStation Vita in Canada

Mentum Launches Free Ellipse Express Edition for Global Microwave Engineers' Community
In an effort to pave the way for network planning innovations, Mentum, is offering the Mentum Ellipse Express, a free edition of the company's popular enterprise-grade wireless backhaul planning and optimization software solution, Mentum Ellipse to the microwave engineers across the globe.

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Cloud Services Provider NaviSite Inks Agreement with EAT

Desktop as a Service (DaaS)

Take the cost and complexity out of deploying and managing virtual desktops with NaviCloud Desktop as a Service (DaaS).

Learn More New!! Cloud Services Whitepaper

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New SoftLayer Technologies Launches the SoftLayer Message Queue Service

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Network Attached Storage Comes to Europe

An introduction to Red Hat Storage architecture
Over the past ten years, enterprises have seen enormous gains in scalability, flexibility, and affordability asthey migrated from proprietary, monolithic server architectures to architectures that are virtualized, opensource, standardized, and commoditized.


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Datto Named Preferred BDR Provider for MSP CMIT Solutions

MSPAlliance MSPWorld™ The World’s Premier ManagedServices and Cloud Computing Event The MSPWorld 2012 conference will focus on: Managed Services Leadership Course for Executives Financial and Business Matters Facing Cloud and MSPs Managed Services Professionalism & Ethics Strategies for Evaluating Vendors Managed Security Cloud Infrastructure Development, Management, and Provisioning Managed Services NOC & Help Desk Practices

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Windows Tablets to Overtake Android, Thanks to Microsoft Office 365

- Alert) and Android devices’ market shares,” Chiou said in a recent article.

Chiou issued his forecasts for Microsoft tablets with Office 365, Android and iPad tablets in a Witsview report titled, “2010-2015 Market Shares of Tablet PC Operating Systems.” WitsView is a subsidiary of the Taiwan-based Trendforce. The predictions come from tracking shipments of PCs and LCD panels.

While Office 365 might give Windows 8-based tablets a competitive edge over Android tablets, it’s not expected to dent Apple’s position as the leader in the tablet segment. The iPad currently accounts for 62 percent of the tablet market share. And by 2015, Chiou expects that number to drop to 59 percent, while it will still remain the most popular tablet by far.

The Android tablet market share, however, will drop from 32 percent to 21 percent, while Windows-based tablets rise to 19 percent.

Even if Google (News

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Comcast Introduces VoiceEdge in California

Technology Marketing Corporation,
800 Connecticut Ave, 1st Floor East,
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Ph: 800-243-6002, 203-852-6800;
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Contact us
Technology Marketing Corp. 1997-2012 Copyright.Cable LibraryHomeEditor's PickBreaking NewsArticle ArchivePodcastsWhite PapersVideosCable ResourcesCable StatisticsCable AwardsCable ServicesMedia KitContact UsSocial CableTwitterFacebookLinkedInOther IndustriesIP CommunicationsInfo Tech SpotlightMobility TechzoneSatellite SpotlightSmart GridSports TechyM2M Evolution

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Allied Electronics Signs Distribution Agreement with Siemens

Compuware's Mobile Center of ExcellenceGoing mobile is on every business' list, but most organizations have no idea how to handle the complexity it creates between what the business needs and IT's role in making it work. Compuware has developed mobile solutions since 2000. Take two minutes to understand how we integrate the needs of the business and IT to design and implement successful mobile solutions.

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SolveForce Announces Services to North Dakota

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Deals: Get Your App Noticed with Iconnice

Apps may be solely for mobile devices, but you have to make sure your product has a worthy home on the web. Apps need to have proper representation wherever they may have a presence. Instead of hiring a public relations agent to manage your app's image, just grab the Iconnice bundle. It comes with fifteen templates that fit your app perfectly, along with vector icons and promotion templates. It can all be yours for $24 in our latest deal.

Apps are becoming one of the most popular ways to deliver a service or content. Apple's iPhone 5 announcement carried plenty of important information, but perhaps the most interesting was that there are 700,000 iOS apps in the App Store. As such, having an impressive presence is top priority for any app creator. Iconnice has some great templates that will give potential users the information that they need in a visually pleasing medium. All of the templates and vectors in the Iconnice bundle contain Photoshop, HTML, CSS, and JS files. That means they're yours for the manipulating.

The Iconnice bundle would normally cost $48. Cut that price in half and that's what you'll pay in our latest deal. For only $24, your app can have as happy a home online as it will on an iOS device.

Tags: NewsDealssponsoredStack Social Here's What You'll Get:The latest Apple news, reviews and how-tosThe hottest articles from MacLife.comYour recommended daily dose of awesome Also, send me e-mail announcements and special offers from Mac

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TMCnet IVR Week in Review

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HealthTech Zone Week in Review

Six Things Hospitals Need to Know About Supporting the Adoption of Smartphones Pagers have been an essential part of healthcare communications for a long time due to their ability to provide reliable communications at a low cost. When pagers emerged on the healthcare scene, they fundamentally changed the way doctors, nurses, and administrators could be notified that... DOWNLOAD NOW

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TMCnet Free Predictive Dialer Week in Review

Video of the Week Featured Case Study System wide adoption of a VoIP solution
Kunnect conducted a pilot deployment of a hosted, open standards, session initiation protocol (SIP)-based voice over Internet protocol (VoIP) solution at one of its medium-size corporate sites in California, USA ...

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TMCnet VoIP Routers Week in Review

and high—precision—partnership! Patton-Inalp, the expert in network access equipment, connectivity, VoIP and mobile video surveillance was established in 1984 by the Patton brothers. The multinational company designs and manufactures voice and data communications equipment for carrier, enterprise and industrial networks worldwide.   view all » TAKE ACTION.. Click Here   Click Here   Click Here VoIP Routers Related Articles ABP Technology to Showcase IP Technology Solutions along with AVer, DrayTek, Grandstream and Patton at ITEXPO Austin 2012 SolveForce Announces MPLS Business Services Rollout in Connecticut Aastra Reveals Newest Version of BluStar Application Server CommPeak Launches Free VoIP Termination Trial, Redesigned Website Exact Ventures Reports 40 Percent Year-Over-Year Growth in IMS Infrastructure Market in Q2 2012 Service Provider Router Market Falls Sharply in 2Q 2012 More on VoIP Routers »    FREE VoIP Routers
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TMCnet Session Border Controller Week in Review

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TMCnet Call Center Software Week in Review

- Alert) Technologies Ltd. has unveiled the latest version of its mobile workforce management solutions, currently offered with updated features and tools. The new version is built with support from latest mobile, scheduling and GPS technology to enable companies to proactively manage their service organization.

Click here for the full article.

Infosys (News

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TMCnet Contact Center on Demand Week in Review

IBI - Multi-National Insurance & financial
trading company
Israel Brokerage & Investments (IBI), Ltd. A leading company listed in The Israeli Stock Exchange Market offers a broad range of investment management and trading. One of the biggest fears a company can experience is complete operation shut down during disaster. Last year, IBI Investments, experienced this exact situation when a floor of their building (below them) caught on fire. Fortunately all the workers were able to exit safely. Even more fortunately, the Tikal Networks IP-PBX and Crystal Call Center was hosted in a remote location. Tikal Networks developed a unique feature called "remote agent". This feature gives every user the ability to call from a remote location and use all the features available at their desk. This gives any user the ability to keep on working without any change in features or operations. To assure complete uninterrupted operation, IBI's IT management also took the precaution to host the telephony system off the premises. This way, no single event can prevent the operation from regular operation.

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TMCnet Outbound Call Center Week in Review

The World's Largest Communications And Technology CommunityTechnology Marketing Corporation,
800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800; Fx: 203-866-3326
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Managed Service Provider Week in Review

MSPAlliance MSPWorld™ The World’s Premier ManagedServices and Cloud Computing Event The MSPWorld 2012 conference will focus on: Managed Services Leadership Course for Executives Financial and Business Matters Facing Cloud and MSPs Managed Services Professionalism & Ethics Strategies for Evaluating Vendors Managed Security Cloud Infrastructure Development, Management, and Provisioning Managed Services NOC & Help Desk Practices

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TMCnet's Machine to Machine Solutions Week in Review

The Connected Product Revolution: 5 Steps to M2M End-to-End Solutions

Join AT&T and Axeda to learn five steps to a successful M2M solution.

-

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TMCnet Enterprise Call Recording Week in Review

- Alert) IPedge IP business telephone solution. The integrations are run by Toshiba’s Computer Telephony Integration enhancements, enabling information exchange between third-party applications and IP edge systems that use SIP trunking.

OAISYS (News - Alert) software can now identify details including agent ID, dialed number, extension, incoming caller ID, call direction and duration. Users can tag and identify calls, trigger recording, control access rights and narrow search criteria. OAISYS is the only call recording vendor offering IPedge integration.

Also this week, Splunk unveiled its Splunk (News - Alert) App for PCI Compliance 2.0. Businesses using the app can create audit trails for log review and report accesses as well as scorecards for multiple PCI requirements. Additionally, the app includes workflow capabilities and reviews for incidents, security and operations.

Finally, a judge ruled this week that capturing data from a public, unencrypted Wi-Fi hotspot is legal. The ruling comes as part of a patent infringement lawsuit filed by Innovatio.

The company has gone after businesses using its patented packet sniffing technology, which has a number of legitimate uses including network analysis, security breach detection and usage monitoring. However, the collateral damage from the ruling means that gathering information over an unencrypted Wi-Fi hotspot, even if used for nefarious purposes, is still legal.

With this news, we wrap up the week in Enterprise Call Recording. Stay tuned to TMCnet for all of the latest news from the Enterprise Call Recording community.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

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TMCnet Cloud Data Center Week in Review

Impact of Air Containment Systems
This white paper discusses the importance of deploying proper cooling energy efficiency in the data center and explains how Panduit's innovative passive thermal management technologies (including Net-Access™ Cabinets, Vertical Exhaust Duct, and the Cool Boot™ Air Sealing Grommet) house IT assets and applications in a reliable, secure environment and provide a scalable solution for network stakeholders to manage extreme heat loads and optimize power and cooling efficiencies.

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TMCnet Email Hosting Week in Review

- Alert) Exchange, TMCnet reported.

In previous times, the three leaders in the e-mail hosting space within this region were Microsoft, IBM and Novell (News

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TMCnet Contact Center Solutions Week in Review

- Alert) International.   Sales Simplicity Software, a company helping homebuilders automate with dynamic content management, and reporting, announced addition of more than 1,200 new housing starts in its sales automation system so far in 2012.  T-Mobile is adding 100 new employees to its contact center in Maine by the end of the year.   Russian mobile operator Megafon has opened a new multilingual call center for the managing directorate of the Universiade 2013, which will take place in Kazan, Russia, the capital of the Republic of Tatarstan, 800 kilometers east of Moscow.  Panama has implemented SaaS CRM solution from FreeCRM.com to automate call center operations and streamline governmental services in the country's Office of Social Services, La Caja de Seguro Social.   The U.S. General Services Administration (GSA) has renewed its contract with Telax as its hosted call center solutions provider.

The product side of things was also abuzz with news this week which included:

Interactive Intelligence’s upgrade to its popular Interaction Process Automation solution.   Business discovery company QlikTech announced that TalkTalk - a broadband, home phone and mobile provider - is piloting its QlikView Business Discovery platform.    Aspect (News - Alert) released Version 7.1 of its Unified IP Contact Center Solution.   Lexifone stated that it is about to triple the annual sales of its automated voice translation service.   Drishti has enhanced its AMEYO contact center reporting solution, Reportika, which enables contact center administrators to better track multiple campaigns and agent activities.

Last and certainly not least you should read Art Rosenberg’s (News - Alert) feature, “Consumer Mobility, 'Customer BYOD,' and the UC Contact Center,” where he stated that, “Unified communications” (UC) may well make the contact center the biggest source of ROI for UC-enablement.” The full article is a very valuable resource for thinking about where multi-channel touch is going in contact centers.

Weekend browsing  

As always for your weekend reading pleasure check out all of the valuable resources available to you on the community as well as the affiliated channels — Accounts Receivable Management, Business Process Automation, CaaS, Cloud-based Contact Centers and Insurance Technology. 

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

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TMCnet Next Generation Communications Week in Review

- Alert) fiber optic data network.  Second, Ankabut, which serves as UAE's National Research and Education Network educational hub, announced that it was using ALU to help expand its distance learning capabilities. And, the importance of SMEs adopting mobile strategies that properly accommodate the BYOD phenomena will be the subject of a roundtable discussion in the UAE this coming week hosted by ALU and FVC.

In other industry news:

TMCnet contributor Mini Swamy detailed how Altair Semiconductor’s achieving Verizon Wireless 4G LTE (News - Alert) Chipset certification was good news for Ecrio, a provider of real-time communications client software solutions for the mobile industry. It paves the way for the successful integration of Ecrio's (News - Alert) Mobile Communications Client Suite (MCCS) client software into Altair's global FourGee chipset portfolio. Mobile payments also shined with the announcement that EMVCo and the NFC Forum have entered into a collaboration to optimize the development and testing processes of Near Field Communication (NFC)-enabled mobile devices.

Industry trends were also in the news with the Global mobile Suppliers Association (GSA) publication of its latest statistics on worldwide LTE deployments, and TMCnet Contributing Writer Frank Griffin’s roundup of some the latest on wireless service providers’ search for new revenue streams.

Features

Features this week included:            

Service Providers 

The move to extend distance learning was also the subject of an interesting feature by TMCnet Contributing Editor Susan Campbell about enabling the Classroom in the Cloud.

Enterprise

The move from rich communications to social communications will have profound impacts and as a recent piece by Alcatel-Lucent highlights.

Industries

Campbell as took a look at how Emergency Notification Service is enabling first responders to be more efficient and effective.

Weekend reading

Additional weekend reading to consider includes:

Alcatel-Lucent’s e-zine Enriching Communications,  BYOD Accelerates Appetite for Personal Cloud   The Alcatel-Lucent TechZine article, A Primer on Location Technologies in LTE Networks.

Plus, check out the Resource Center for access to whitepapers, videos and case studies. In particular the featured eBook, Innovating Innovation, and the whitepaper Getting Smart about Smart Cities - Enterprise Market Analysis are worth a read. 

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Please enable JavaScript to view the comments powered by Disqus. blog comments powered by Disqus Discover Alcatel-Lucent's Next Generation Communications Solutions Join the Conversation about Alcatel-Lucent's Next Generation Communications Solutions Return to the Next Generation Communications Homepage Connect with Us

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TechZone 360 Week in Review

EDITOR'S CHOICE California About to Protect VoIP from Being Regulated If it Computes, Intel Wants it Wirelessly Connected COPE: The Secure Alternative to BYOD iPhone 5 Pre-orders Already at Record Levels

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TMCnet SIP Trunking Week in Review

ts of the BroadvoxVAR Partner Program: Competitive CompensationWith residuals of up to 25%, Partners have theability to transform customer contracts with limited

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TMCnet GreenTech Week in Review

FREE eNewsletter Green Technology eNews delivers the latest news impacting technology in the Green industry each week. Sign up to receive FREE breaking news today!

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TMCnet Office 365 Week in Review

How to add an autodiscover record in a DNS (Exchange 2010) How to check the size of a mailbox (Exchange 2010) How to configure a Sender Policy Framework (SPF) record (Exchange 2010) How to make an Offline Address Book and an Out of Office Assistant work (Exchange 2010) How to forward emails from an external domain to a Sherweb mailbox (Exchange 2010) --

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TMCnet Network Packet Broker Week in Review

, a leading New Zealand shower and tap ware designer, experienced dramatically faster application response times upon connecting the New Zealand headquarters with its expanding support and sales office in the United Kingdom using Aryaka's optimized network. Back to Network Packet Broker Articles Network Packet Broker Webinars Proven industry leadership during VoLTE Interoperability event - A MSF Whitepaper Optimized Network Monitoring for Real-World Threats - A SANS Whitepaper--

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NextGuide Review

by Michael Simon 0Comments

"What's on TV tonight?" isn't quite as easy of a question as it used to be. With so many ways to watch our favorite shows and movies, just about anything can be on whenever (and wherever) we want -- it's just a matter of narrowing down the options.

Filtering through it all just got a whole lot easier with NextGuide, a dramatic reimagining of the classic TV guide. Instead of an unwieldy list of unwatchable channels, you get vivid programming squares that span many common sources of entertainment, like cable TV,  iTunes, Netflix, and even Hulu Plus.

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New Kindle Fire, 7-Inch Fire HD Now Shipping from Amazon

The iPhone 5 isn't the only gadget ready to face anxious consumers this morning, as Amazon's new seven-inch Kindle Fire HD is in stock and ready to ship along with the refreshed Kindle Fire and the basic $69 model.

The Verge is reporting that Amazon is now shipping the 16GB model of its new seven-inch Kindle Fire HD for $199. The tablet currently shows as in stock and ready to ship, while the 32GB model for $249 is delayed until October 25.

Along with the latest HD model, the refreshed original Kindle Fire with twice the RAM, longer battery life and a faster processor is also shipping today at the newly-discounted price of only $159.

Last but not least, the basic Kindle is ready to ship for a mere $69, but if you don't fancy having to view ads, you can pony up another $20 to get the ad-free version, which is still a nice discount from its original $109 price.

If you missed out on getting an iPhone 5 preorder in before the shipping dates slipped to two weeks, maybe you can console yourself with a new Kindle -- and Amazon Prime members can have it as early as Saturday if they want to pay the extra $3.99 for one-day delivery.

Follow this article’s author, J.R. Bookwalter on Twitter

 

Tags: News16GBad-free versionAmazonAmazon PrimebackordersE-Readerin stockkindleKindle Firekindle fire hd Here's What You'll Get:The latest Apple news, reviews and how-tosThe hottest articles from MacLife.comYour recommended daily dose of awesome Also, send me e-mail announcements and special offers from Mac

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Lightning to USB Cable Sells Out, Apple Confirms No Freebies with iPhone 5

What sells out even faster than the new iPhone 5? Apparently, the new Lightning dock connector adapters, which are now showing a two-to-three week shipping delay as Apple confirms that new handset owners won't be getting a freebie.

AppleInsider is reporting that Apple's new Lightning to USB Cable, which sells for $19, has sold out within a half an hour of the iPhone 5 preorders lighting up on the company's online store.

While the $29 Lightning to 30-pin Adapter and the $39 Lightning to 30-pin Adapter (0.2 m) won't ship until next month, the cheaper Lightning to USB Cable has been mostly available since Wednesday's big announcement, but no more.

Meanwhile, The Next Web published a report earlier this morning claiming that Apple was including a free Lightning to 30-pin Adapter with each iPhone 5. Apple's online store even offered the option to buy an "additional" Lightning to 30-pin Adapter, but this appears to be in error.

"Following the publishing on this article, TNW reader Ryan Moores reached out to share clarification he received from one of Apple’s online sales representatives," the updated report reads. "According to the representative, it is 'an error' and it is 'being investigated at the moment.'"

Bummer, but at least we'll still get those swanky new EarPods as part of the package, right? Right?

Follow this article’s author, J.R. Bookwalter on Twitter

 

Tags: News30-pinadaptersApple Online Storebackordersdock connectoriphone 5LightningpreordersUSB cables Here's What You'll Get:The latest Apple news, reviews and how-tosThe hottest articles from MacLife.comYour recommended daily dose of awesome Also, send me e-mail announcements and special offers from Mac

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Hands on with the iPod touch and iPod nano

The iPhone 5 was certainly the big star of Apple's September 12 event (sorry, Dave Grohl...), but the recently neglected iPod touch got a major makeover as well, and the iPod nano got its video-playing mojo back.

The 4th-gen iPod touch was introduced in September 2010, more than 2 years ago, with the iPhone 4's A4 processor and Retina display. But when the iPhone 4S came along, the iPod touch languished without an upgrade. Now the new fifth-gen iPod touch brings the feature set back in line with the iPhone. Both have the 4-inch, 1136x640 screen. Both got dual-band 802.11n Wi-Fi (2.4GHz and 5GHz). Both got the super-cool panorama feature for the rear camera, plus a better front camera with 1.2-megapixel stills and 720p video, and both have the new Lightning connector.

The iPod touch still lags in a few specs (its rear camera is 5 megapixels, while iPhone 5's is 8, and the iPod touch gets the A5 chip while the iPhone 5 boasts an A6). But in a few ways we like it better than iPhone 5. It's incredibly thin and light, down to just 3.10 ounces and 0.24 inch thick

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Deals: MistoBox Brings Coffee to Your Doorstep

If you're used to having your nose to the grindstone, you probably also do a fair share of coffee bean grinding to get you through the day. There's no feeling worse than drinking the last drop of your cup of joe and realizing that there's no more waiting for you in the pot. MistoBox aims to alleviate this issue by delivering micro-roasted coffee samples to you every month. This product was built from the ground up on Kickstarter, and will give you the best coffee for grounding for four months for only $30 in our Deals tab.

There are tons of great tastes that are available from coffee makers around the USA. Unfortunately, you might not have the opportunity to sample some of the finest flavors available because you've never been exposed to it. MistoBox aims to solve that by bringing you a wide array of micro-roasts every month. Let your palette be overcome with the creations of the nation's best roasters. Best of all, it'll keep you awake so you can keep trying more.

The standard cost for four months of MistoBox's service is $60. Right now, you can get it for 50% off. Every month, you'll get enough beans for four full pots of coffee, along with information about the roaster, brewing methods, and tasting notes. All that will arrive on your doorstep for only $30. It's a deal worth staying up for.

Tags: NewsDealssponsoredStack Social Here's What You'll Get:The latest Apple news, reviews and how-tosThe hottest articles from MacLife.comYour recommended daily dose of awesome Also, send me e-mail announcements and special offers from Mac

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720p FaceTime Will Require a Hefty Data Plan

Of all the subtle yet significant enhancements in iPhone 5, perhaps the sneakiness is FaceTime. Not only do we get a 720p camera for the first time on an iPhone, we also get the ability to make FaceTime calls wherever we are, thanks to iOS 6's untethering from Wi-Fi.

But with unlimited data plans quickly going the way of the Cube, this one-two punch of an upgrade is a bit of a double-edged sword. AT&T has already put limitations on it; the once-exclusive carrier is only letting users under its Mobile Share umbrella to use FaceTime over Cellular--thereby shutting out grandfathered unlimited users. Verizon doesn't seem to have a problem, but then again,  it dropped its unlimited plans months ago; Sprint's cool with it even for unlimited customers, but there isn't much it won't do to get your business.

So why all the limitations? Because streaming live 720p video over 4G is going to eat up quite a bit of data. According to Verizon's handy data calculator, streaming 5 hours of 4G video per month (not taking quality into consideration) will consume more than 1.7 GB of your plan, at a rate of about 350 MB per hour (using the 3G iPhone 4S, that number drops to about 250 MB). But since FaceTime is sending and receiving video--and we're talking HD--those estimates might actually be a bit conservative.

What's unclear is whether Apple has taken steps to save us from ourselves. While FaceTime over Wi-Fi will use every bit of the camera's resolution, we're not sure if Apple will limit the picture quality when using a cellular network. But we haven't heard any grumblings about that, and based on the carriers' response, it appears as though it won't. Obviously signal strength is a mitigating factor, but iPhone 5 users shouldn't experience much lag over 4G; over 3G, iPhone 4S users might struggle some, even with its VGA camera.

We might not like it, but there's a reason AT&T and Verizon are scrambling to make sure you're paying for FaceTime over Cellular. But it's not the strength of their networks they're worried about--it's their bottom line.

Tags: NewsBlogs720pAT&TdataFaceTimeiPhoneiphone 5verizon Here's What You'll Get:The latest Apple news, reviews and how-tosThe hottest articles from MacLife.comYour recommended daily dose of awesome Also, send me e-mail announcements and special offers from Mac

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Free App Friday: UpTo

I've always been an iCal power user, though I have rued the amount of effort it takes to try to add links to properly curated calendars for things like sports events of television shows. I'd love to be able to just subscribe to a feed that tells me when the Giants are playing a home game, or when New Girl premieres on Fox, without having to add every event manually.

Well, UpTo helps with this. It's a free iPhone app that displays a social stream of events, whether it's your friends' or your favorite baseball team. It collects event data from Facebook, or your friends who have opted in to the UpTo service, as well as your Google and Outlook calendars. You can also choose from a wide variety of "event streams", which are calendars for things like sports, television, movies, and technology. It also lets you manually add events, in case you decide to make the app your primary event calendar. If you've usually got a pretty packed schedule, or like to be in the know about the latest happenings around you, you'll probably want to check out this app for your own sake.

Download UpTo for iPhone.

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The 10 Hottest Apple News Stories, The Week of August 14

Life dot com -- the iPhone 5 is our story of the week, just like the whole internet. So in case you weren't glued to the keynote and you haven't followed our regular stream of updates, here's how it went down and here's what you need to know.

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Riverbed Technology Improves IT Infrastructure Performance

Subscribe to InfoTECH Spotlight eNews InfoTECH Spotlight eNews delivers the latest news impacting technology in the IT industry each week. Sign up to receive FREE breaking news today! FREE eNewsletter

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New York Stock Exchange Settles with SEC on Allegation of Improper Distribution of Market Data

Financial Technology Industry News Authorities make biggest black tar heroin bust in County history Alorica Earns Spot on 2012 InformationWeek 500 List of Top Technology Innovators Across America Faruqi & Faruqi, LLP Is Seeking More Cash For The Shareholders Of TPC Group Inc. (TPCG) Faruqi & Faruqi, LLP Is Seeking More Cash For The Shareholders Of Deltek, Inc. (PROJ) Faruqi & Faruqi, LLP Is Seeking More Cash For The Shareholders Of Medicis Pharmaceutical Corp. (MRX) View all Latest From The Communities Secunia Unveils Corporate Software Inspector Version 6.0 Workday, Inc. Unveils Workday 17 View all Financial Technology RSS Expense Management Business Performance Management Budgeting & Planning Risk Management Human Capital Management Forecasting M&A/ Mergers & Acquisitions


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Traffic Jams Cause Varying Stress Levels in India: IBM Study

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Website Traffic Shifting to Tablets and Smart Phones

MobilityTechzone Headlines Meg Whitman: Almost a Full Year at HP - Now She Wants to Build a Smartphone! Thinking Nokia? Hard Evidence that PC Domination is Over - PC Share of DRAM Market Dips Below 50 Percent for First Time Acronis Acquires GroupLogic to Solve Enterprise Demand for Highly Secure Mobile Data Accessibility and Availability Nokia Siemens Networks' Global Cost-Cutting Program Lays off 400 Workers in Finland Unlocking an iPhone: Some Do it to Switch Carriers, Others Do it to Save Money View all » --

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CallPlus Group Deploys Acme Packer SBC in VoIP Network

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California About to Protect VoIP from Being Regulated

Walking through the iPhone 5 HD Voice Headaches


TechZone360 - Latest articles If it Computes, Intel Wants it Wirelessly Connected COPE: The Secure Alternative to BYOD iPhone 5 Pre-orders Already at Record Levels Walking through the iPhone 5 HD Voice Headaches Apple iPhone 5 Rolls Out HD Voice Support



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Savvis To Provide Enterprise Cloud Managed Dual Hosting For Singapore Exchange

Whitepapers Dynamic Workload Optimization for Private Cloud
HP Cloud Service Automation is the industry’s most comprehensive, unified management solution, offering application and infrastructure provisioning for private cloud, public cloud, and hybrid IT services Technical Visualization Workload Optimized
Combined technologies from Adaptive Computing and NICE Software are making it happen Planning and Implementing A Dynamic Cloud
Creating a Cloud Environment That's as Dynamic as Your Business Dynamic Workload Utility: A Key Component in Grid and Enterprise Cloud IT Infrastructure
Integrating Moab with HP iLO, HP SA, and Applications Moab and xCAT: Extreme System and Workload Management for iDataPlex Next-Generation Data Centers
Powerful yet affordable leading-edge system and workload management platform iDataPlex Case Studies and Articles Case Study: Major Financial Institution Saves Millions with Cloud Management Software
Moab Cloud Suite Increased Service Levels, Reduced Costs and Saved Staff Time Article: How to Maximize the Cloud
Increasingly, cloud computing has become an IT priority for virtually every organization in business today. According to a June 2010 Pew Research Survey , a decisive majority of technology professionals predict that, by 2020, most people will access software applications online and work through remotely-accessed server networks. Popular Articles Related content you may also be interested in…Virtualization & Private Cloud Strategies Offer Distinct AdvantagesMaximize the Cloud with Adaptive Computing's Enhanced Cloud Management SystemWhat is Cloud Management? Powered by

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Cal-Berkeley, Eolas Launch Patent Lawsuit Against Facebook and Wal-Mart

- Alert). While specific numbers from that particular settlement were never released, initial reports say that the University received as much as $30 million.

Want to learn more about patents in the telecom industry? Then be sure to attend Synopsis Under IP/Patents Telecom Sourcing Conference (SUITS), collocated with ITEXPO West 2012 taking place Oct. 2-5, in Austin, TX.   Stay in touch with everything happening at SUITS. Follow us on Twitter.

Edited by Allison Boccamazzo
» More TMCnet Feature Articles

Latest Articles ShoreTel Opens Indian Office in Delhi Calabrio's User Group Membership Grows 200 Percent from 2011 to 2012 Traffic Jams Cause Varying Stress Levels in India: IBM Study Vonage Granted Patent - Allows Registration of Additional Telephony Devices StartupCamp Vets Fonolo and Hoot.me Riding Waves of Success IntelePeer Brings Nomadic 911 Systems to Microsoft Lync Project Glass - Google's High-Tech Frames Hit the Fashion Runway Ubuntu Linux Gets New Enterprise Management System Thanks to Canonical Should Wholesale Carriers Get into Retail? Featured Whitepapers Delivering Turnkey Telecom Solutions to the VAR Channel Unified Self-Service: Delivering on the Value of Multi-Channel Customer Interactions A Frost & Sullivan Executive Summary - Balancing Customer Experience and Profitability in a Mobile World Looking to switch customer service technology? Rating Services in the Cloud - A Cloud Rating Strategy for & 'Greenfield' Mobile Operators and MVNO's
Please enable JavaScript to view the comments powered by Disqus. comments powered by Disqus Upcoming Events ITEXPO West 2012 October 2- 5, 2012
The Austin Convention Center
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DevCon5 DevCon5 provides you with the information and tools you need to exploit the capabilities of revolutionary HTML5 technology
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UK Academic Elite Called Upon to Tackle Cyber Threats

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Virident Solves Application Speed With Flash Storage Solutions

Subscribe to InfoTECH Spotlight eNews InfoTECH Spotlight eNews delivers the latest news impacting technology in the IT industry each week. Sign up to receive FREE breaking news today! FREE eNewsletter

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Sonus Presents Agenda for Investor Meeting

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Cloudmark Releases Cloudmark Mobile Platform 3.0

Live Chat Buyer's Guide:
If you've started investigating solutions then you also know there are a confusing number of choices available. Here are ten questions that can help you to find the right product for your business.

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Akvelon Upgrades Global Search for Microsoft CRM

ShopGirl: New, trendy and affordable Poynt Corporation Receives Extension to Creditor Protection in Order to Work Towards Closing Debtor-In-Possession Financings Delivery: delivery of software for remote management of computers and communication; antivirus renewal and restoration services for network security...

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Wick Hill to Distribute Xirrus High Performance Wireless Networks in UK

Streakwave Makes Waves in Wireless Distribution
Chances are, if you're a person that's keeping current with today's technology, you've experienced wireless solutions on a daily basis. From the smartphone you use for work to the tablet device that you play games on, there's a lot of communicating that goes on. Most of us don't really think about what happens behind the scenes with wireless technology, and that's where Streakwave comes in.

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Verizon Wireless Introduces Mobile Security App to Protect Android Users from Digital, Physical Threats

Related NewsCricket will offer iPhone 5 by end of SeptemberBRIEF: Click here for Florida State Game Day CentralHuntkey Introducing New Power Banks - PBA5200 and HPBA6000Icky Blossoms: part talent, part accident#GLEE Roars Back With Season Four Premiere to Win Thursday Night for GlobalCharges dropped against woman who filmed copsCutest pet contest voting begins soonBRIEF: Apple will offer Lightning cable to watch iPhone 5 video on TVHewlett-Packard developing smartphone, CEO Meg Whitman saysHewlett-Packard developing smartphone, CEO says Free iPhone Newsletter

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Calabrio's User Group Membership Grows 200 Percent from 2011 to 2012

The World's Largest Communications And Technology CommunityTechnology Marketing Corporation,
800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800; Fx: 203-866-3326
General comments: tmc

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ShoreTel Opens Indian Office in Delhi

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TMCnet's Machine to Machine Solutions Week in Review

The Connected Product Revolution: 5 Steps to M2M End-to-End Solutions

Join AT&T and Axeda to learn five steps to a successful M2M solution.

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Appature Nexus Brings Marketing to the Cloud

The World's Largest Communications And Technology CommunityTechnology Marketing Corporation,
800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800; Fx: 203-866-3326
General comments: tmc

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MSP HiTechnique Has Competitive Advantage with 10 Years of Service

MSPAlliance MSPWorld™ The World’s Premier ManagedServices and Cloud Computing Event The MSPWorld 2012 conference will focus on: Managed Services Leadership Course for Executives Financial and Business Matters Facing Cloud and MSPs Managed Services Professionalism & Ethics Strategies for Evaluating Vendors Managed Security Cloud Infrastructure Development, Management, and Provisioning Managed Services NOC & Help Desk Practices

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The United Nations Launches Online TV

Seeing Value - By Bob Wallace
2012 - The Worst Box Office Numbers in Over a Decade? Shocker! Cash in - and on - Video World Conference & Expo--Register Now and Save! The Year in Streaming Cont'd: Stormy Forecasts for the Republican National Convention 3D Expands the Streaming World Whether Customers Want an Added Dimension or Not The Tide has Turned in Event Analytics - Skytide Provides the IQ Bringing the Brains - Learning and Living at the Video World Conference View allBlogs Video World Conference & ExpoThink Visual to Expand Your Brand
Learn it all at Video World Conference & ExpoWhere and how enterprises, service providers and content owners are using video products.What infrastructure demands must be met to support and deliver video-based applications and services?How online video platforms and CDNs play starring roles in video creation and presentation to customers.Where cloud-based offerings are viable alternatives to meet customer needs.How to prepare, and optimize the delivery of video to any audience over wireline and/or wireless networks.Best and worst practices for implementing video in all size companies.Where video consumption is and is headed and how to cash in on emerging trends.CLICK HERE TO REGISTERCONFERENCE

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AudioCodes 300HD and 400HD IP Phones Begin Microsoft Lync Compatibility Testing

- Alert) testing and qualification process ensures that third-party products are interoperable with its Lync 2012 unified communications platform.

"We're pleased to welcome AudioCodes and their 300HD and 400HD IP phones to our phone interoperability program," said Jyoti Black, senior director of Microsoft. "Once AudioCodes IP phones are qualified, partners can benefit from simplifying purchase, training, and support by procuring phones, gateways, SBAs and E-SBCs from a single vendor."

Aimed at the enterprise market, both the 300HD and 400HD series of high definition IP phones feature enhanced call quality and clarity. Once they receive Lync qualification, AudioCodes plans to release a free firmware upgrade for existing 300HD and 400HD series phones, making them immediately capable of direct integration with Lync 2010.

"We see the qualification of AudioCodes 300HD and 400HD IP Phones with Microsoft Lync as highly valuable to our partner community," said Lior Aldema, chief operating officer at AudioCodes. "Sourcing gateways, E-SBCs, IP Phones and professional services from the same vendor simplifies the purchasing, deployment and support processes, effectively reducing costs for our partners."

AudioCodes is a Microsoft Gold Unified Communication Partner and a Certified Device Partner for Unified Communications (News - Alert). As such, the company will be among a select group of Microsoft partners to be part of the Microsoft Lync Solutions Pavilion at ITEXPO (News - Alert) in Austin, Texas, from October 2-5.

All companies in the pavilion will demonstrate their Lync products and solutions.

AudioCodes is not just a Lync partner, however. For example, in August, the company's Mediant 4000 enterprise session border controller received Gensys certification.

AudioCodes is a Platinum sponsor of ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO is the world’s premier IP communications event. Visit AudioCodes in booth #808. For more information on ITEXPO West 2012 click here.

Edited by Braden Becker
» More Enterprise SBC Feature ArticlesRelated content you may also be interested in…AudioCodes Helps Microsoft Lync Deploy in Latin AmericaAudioCodes Claims Leadership in Enterprise Session Border Controller MarketAudioCodes Launches Software Enterprise Session Border Controller

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GENBAND and Polycom Partner to Expand Second Annual GENFuzion Developer Challenge

- Alert), senior vice president of Product and Solutions Marketing at Polycom (who will be one of the judges), added, “By opening the new GENBAND RESTful APIs to developers and providing a collaborative testing environment for application development, GENBAND has created an outstanding developer eco-system for fostering innovation…We are pleased to join forces with GENBAND to empower developers to create breakthrough apps for our combined customers.”

 Mark Pugerude (News - Alert), president of Global Sales and Marketing for GENBAND in commenting on the previous success and the fact that the prizes have been increased this year  stated, “We are excited to add Polycom as a key partner and welcome their extensive knowledge and expertise in providing world-class IP voice and video solutions. Polycom’s advanced IP phones allow us to extend our unified communications and provide developers with even more possibilities to deliver creative applications that our combined customers can leverage.”  He further noted that, “With the introduction of the new GENBAND RESTful APIs, we are promoting the latest in WEB based APIs, making it easier than ever for the developer community to leverage widespread existing HTTP support and enable their communications applications.”

It takes a community

The challenge is just one aspect of how GENBAND extends a warm embrace to developers. Through its GENFuzion Developer Community, the company provides “Sandbox” testing for applications. 



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Learn to Optimize Your Business with Call Tracking

Subscribe Now Video Showcase Interview with SIP Print's Jonathan Fuld, CTO SIP PRINT Events SIP Print is here, come meet us at...
ITEXPO West
October 2-5, 2012
Austin Convention Center
› Learn More SIP PRINT RELEASES

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Version 3.0 of Phone Remote 3.0 Provides New Deployment and Management Solutions

Case Studies Case Study Headline Here
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Genesys and Telekom Deutschland Announce New Cloud-Based Contact Center Solution

to now benefit from the world's leading contact center software."

Genesys, a provider of customer experience solutions, recently expanded its relationship with Empirix. As per the agreement, the companies will now jointly offer Genesys Testing as a Service (GTaaS) powered by Empirix (News - Alert) to their mutual customers. This flexible test service enables contact centers to quickly and cost-effectively ensure the customer-agent experience prior to deployment. GTaaS preempts issues from impacting live environments and speeds ROI by accelerating the deployment of new contact center investments.

The companies have come together to offer end-to-end testing of IP, contact center, unified communications and mobile solutions, with no equipment to purchase.

GTaaS combines industry-leading Empirix Hammer Test technology with customizable services for validating the scalability and performance of new or modified voice self-service applications and the infrastructure and networks they rely upon. 

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Braden Becker
More on Outbound Call Centers » Please enable JavaScript to view the comments powered by Disqus. community comments powered by Disqus Free TrialView DemoFree QuoteFree Webinars
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Google Fiber TV Opens for Business, Adds ESPN, Disney to Lineup

TV plan, Gigabit Internet plan and the Free Internet plan.

The Google network will cover 89 percent of Kansas City, Kan. and central Kansas City, Mo.

“One gigabit connectivity will have an immediate impact on our users—the Web will be faster, TV will be clearer, and uploading and downloading will be super speedy,” the company said in its blog. “Not only that, but we fully expect that gigabit speeds will lead to a wave of online innovation, led by Kansas City.”

The first fiberhood to be connected will be Hanover Heights in Kansas City, Kan., which pre-registered the highest percentage of households. It will be turned up “in a few weeks,” Google said.

On the Missouri side, the first fiberhood to get service will be Crown Center, which pre-registered a “whopping number of apartment buildings and condos,” said Google. The company is still trenching fiber in Missouri, so installations in Missouri fiberhoods will start next spring.

Want to learn more about how video is helping to transform the industry? Don’t miss Video World Conference & Expo, collocated with ITEXPO West 2012 taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at Video World Conference & Expo. Follow us on Twitter.

Edited by Braden Becker


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In addition to the controllers, which reportedly act quite a bit like their own little tablets, the WiiU is said to have a built in DVR that will allow you to watch and record live television, as much as you would a cable set top box.

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Instant Survey Says Britons Want an iPhone 5

If you are Samsung (News - Alert), you can take some solace in your brand loyalty in the UK. If you are not, then the numbers are not pretty. As noted these results are less than a scientific sample, and because this is what is known as “quick fire research” it is anecdotal at best since such exercises are limited to 1,000 participants.

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Phil Schiller Announces the iPhone 5, Preorders Begin Friday, In Stores Sept. 21

Following a rousing introduction by CEO Tim Cook, senior marketing VP Phil Schiller takes the stage at the Yerba Buena Center in San Francisco to announce the iPhone 5, which pretty much matches to a tee what has been leaked and rumored in recent weeks.

Wasting no time in a likely packed media event, Apple senior VP or market Phil Schiller has introduced the iPhone 5, which claims to be 18 percent thinner than the current iPhone 4S at only 7.6mm and 20 percent lighter than its predecessor.

As rumored, the iPhone 5 includes a new four-inch display with a 16:9 aspect ratio at 1136 x 640 resolution and a 326ppi Retina Display. "This is the monumental challenge we had," Schiller notes. "Can you make a phone with more features that is smaller and lighter? Anyone can make a bigger phone."

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Also as rumored, the iPhone 5 brings "ultrafast wireless" in the form of HSPA

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