Showing posts with label Outsourcing. Show all posts
Showing posts with label Outsourcing. Show all posts

Saturday, October 6, 2012

TMCnet Business Process Outsourcing Week in Review

- Alert) recently released Toad for Oracle 11.6. This new version offers anywhere access to some functionality for Oracle database professionals, the company has stated. When it comes to the development and administration of Oracle databases, Toad for Oracle provides the best possible productivity. The new version brings together the functionality available with a vast array of automation and intuitive workflows.

Lending Club, a platform for investing in and obtaining personal loans, recently signed an agreement with Oracle for Oracle’s ERP Cloud Service. Officials from Lending Club said the company will integrate Oracle’s services with Lending Club's online lending platform to improve decision-making and workflow, implement robust reporting, and take advantage of the inherent scalability and cost savings provided by the cloud.

Securing the large amount of data that is created each and every day is a monumental task. The constant threat from hackers who are trying to access your information means the security measures you use have to work every time an attempt is made. An effective data loss or leak prevention solution protects your data at all times even while it is in use, in motion or at-rest. The risk of data loss or leak becomes that much greater when services are outsourced. NTT Com announced it is going to provide network profiling, file verification and data loss prevention (DLP) for total outsourcing security risk management solutions as part of its Managed Security Services.

The service is especially geared towards cyber attacks targeting enterprises. It will protect ICT environments by detecting threats and reducing the risk of data leakage resulting from targeted attacks by giving customers tools with strong security measures. 

Stay tuned to the business process outsourcing community each week for the latest industry news, trends and resources.







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Sunday, September 23, 2012

TMCnet Business Process Outsourcing Week in Review

7 Steps to Creating a Powerful Teleprospecting Engine
When was the last time you performed an audit on your telesprospecting process? Putting actionable strategies in place will convert teleprospecting from a tactical afterthought to a strategic asset.

Come learn as SiriusDecisions discusses insights from their 2012 Teleprospecting Study.

Hosted by Jeff Farr, Vice President B2B Solutions, with our Special Guest Speaker, Jason Hekl, Research Director, SiriusDecisions.

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Friday, August 31, 2012

Outsourcing Can Give Insurance Companies a Competitive Edge

The World's Largest Communications And Technology CommunityTechnology Marketing Corporation,
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Saturday, August 11, 2012

Outsourcing Versus Managed Services: Which Do You Prefer?

MSPAlliance MSPWorld™ The World’s Premier ManagedServices and Cloud Computing Event The MSPWorld 2012 conference will focus on: Managed Services Leadership Course for Executives Financial and Business Matters Facing Cloud and MSPs Managed Services Professionalism & Ethics Strategies for Evaluating Vendors Managed Security Cloud Infrastructure Development, Management, and Provisioning Managed Services NOC & Help Desk Practices

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Tuesday, July 31, 2012

TMCnet's Business Process Outsourcing Week in Review

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Sunday, July 22, 2012

TMCnet Business Process Outsourcing Week in Review

Social Media Solutions Overview
Your Consumers Are Talking. Are You Listening? People today are increasingly using the Web as a platform for sharing their buying experiences, both positive and negative.

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Monday, July 9, 2012

TMCnet Contact Center Outsourcing Week in Review

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Monday, July 2, 2012

TMCnet Call Center Outsourcing Week in Review

Call Center Outsourcing Provider Sitel to Hire Executives in FloridaSitel, a provider of call center outsourcing solutions, revealed that it is currently in the process of hiring executives for its new customer care center located in Ocala, Fla. The new site will support a global telecommunications company and will be located at 1417 N. Magnolia Drive.

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Thursday, June 28, 2012

C3 and Universal American Health Earn Best Outsourcing Partnership Award from Contact Center World

Microsoft Athens Headquarters Attacked More States Cracking Down on Distracted Driving with Hefty Fines Zulahoo Chooses ViaWest for Cloud Hosting Solution Judge Stops Sales of Samsung Galaxy Tablet in U.S. Americans Prefer their Internet Mobile more of today's top stories...Related VoIP News

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Sunday, June 24, 2012

TMCnet's Business Process Outsourcing Week in Review

- Alert) World Conference, Pitney Bowes, a designer and developer of various communication solutions, received the Partner Innovation Award. Bowes was recognized at the event specifically for the design integration for the EMC Platform.

“Pitney Bowes is proud to receive this Partner Innovation award from EMC for Excellence in Design Integration. As critical customer communications evolve to multi-channel formats, it is more important than ever for enterprises to integrate their inbound documents and data with their critical business processes. We’ve combined our document management expertise with EMC’s capture technology to deliver a flexible and scalable outsourced service model for document processing,” said Scot Laudicina of Pitney Bowes Management Services, in a press release.

Pitney Bowes has been recognized numerous times and is the recipient of multiple awards. The company said it specializes in both large and small-to-medium sized corporations in 100 countries. The company software and equipment is designed to help enterprises communication more effectively in today’s multi-channel world.

Don’t forget to stay updated on all the latest BPO news by visiting TMCnet.com. 

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.







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TMCnet's Call Center Outsourcing Week in Review

Call Center Outsourcing Provider Aegis Opens New Call Center in PeruAegis, a global call center outsourcing provider, has recently expanded its footprint abroad by opening a new call center in the historical city of Lima, Peru.

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Monday, May 28, 2012

T-Mobile Lowering Costs for Customers with New Call Center Outsourcing Plan

Important Conference Helps Organizations Choose the Right Outsourcing ProviderRecently, INSIGHTS organized the annual Middle East Call Center 2012 show in Dubai, which will feature a special stand-alone conference track based upon the importance of call center outsourcing.

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Important Conference Helps Organizations Choose the Right Outsourcing Provider

Recently, INSIGHTS organized the annual Middle East Call Center 2012 show in Dubai, which will feature a special stand-alone conference track based upon the importance of call center outsourcing.

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Baltic Nations Continue to be Desired Destinations for Call Center Outsourcing

Important Conference Helps Organizations Choose the Right Outsourcing ProviderRecently, INSIGHTS organized the annual Middle East Call Center 2012 show in Dubai, which will feature a special stand-alone conference track based upon the importance of call center outsourcing.

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Saturday, May 26, 2012

TMCnet Business Process Outsourcing Week in Review

Social Media Solutions Overview
Your Consumers Are Talking. Are You Listening? People today are increasingly using the Web as a platform for sharing their buying experiences, both positive and negative.

Learn More › Press Releases

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Tuesday, May 22, 2012

Middle East Call Center 2012 Debuts Contact Center Outsourcing Conference Track

Middle East Call Center Business Blooming, in Part Thanks to All-In-One IP-Based Call Center PlatformsWhile the more traditional call center outsourcing locations - notably the Philippines and India - might be near danger of saturation, given how many call centers are in both those nations, many North American businesses have turned toward more "up and coming" locations to send their call center business. The Middle East is one of those contact center growth areas. Outsourcing to this part of the world is being driven by reduced telecom rates, increase in Internet penetration and an increasing p…

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Sunday, May 20, 2012

TMCnet Call Center Outsourcing Week in Review

Three Key Areas Attributed to Successful Call Center OutsourcingCall center outsourcing is a practice that is more popular than ever in today's global landscape. Companies no longer have to rely on in-house call service personnel to manage customer inquiries, feedback and complaints. They can hire outside agencies or even cheaper labor from other countries to do this work while their staff concentrates on services related to products.

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Thursday, May 17, 2012

Bank of America's Decision to Shift Call Center Outsourcing to the Philippines Raises Concerns

TMCnet Call Center Outsourcing Week in ReviewHappy Mother's Day weekend. Before it gets started, let's take a minute to check out the week's happenings in the world of call center outsourcing.

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Wednesday, May 16, 2012

Contact Center Outsourcing and Election Year Politics

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Tuesday, May 15, 2012

Report Highlights OME Outsourcing Trends in Automotive Industry

Subscribe to InfoTECH Spotlight eNews InfoTECH Spotlight eNews delivers the latest news impacting technology in the IT industry each week. Sign up to receive FREE breaking news today! FREE eNewsletter

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