When a company adopts a new business collaborative system, such as Unified Communications (News - Alert) for example, the organization sees improvements in three key areas: communications, operational efficiency and collaborative abilities. For example, install a VoIP system, and users gain access to capabilities unavailable in older, traditional PBX (News - Alert)-based systems. Or combine VoIP with Unified Messaging and you’ll see significant improved performance in business processes and customer service. The same holds true for such tools as eSignature solutions that make it simpler to finalize business transactions.
Now, Dell has announced cloud applications, Adobe (News - Alert) EchoSign and AppExtremes’ Conga Composer will enhance the productivity capabilities of Dell’s Integrated CRM offerings. Dell’s ability to offer both solutions will allow documents and data to be shared and stored in a single unified repository with little hardware, software, or IT support necessary.
According to Paulette Altmaier, vice president and general manager Dell (News
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