Friday, March 30, 2012

8x8 Sharpens Call Centers' Cloud Presence with Advanced Chat, Conferencing

- Alert) Inc., who recently acquired Contactual (News - Alert), a provider of cloud-based call center solutions, just announced several enhancements to its Virtual Office PBX phone service and a Virtual Office Pro unified communications solution.

8x8 Inc. is a source for communication technologies for businesses in the cloud. Its merger with Contactual fosters virtual call centers resulting from several adaptations in IaaS and SaaS (News

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