VEVO For iPad Updates With New Social Features

The appropriately described "Hulu for music videos" finally receives a redesign of its iPad app today. VEVO has just introduced some new features, including increased Facebook integration, iTunes compatibility, and even more ways to learn about your favorite artists. 

The uber-alliance between three of the recoding industry's biggest labels -- Sony, Universal, and EMI -- originally premiered with its website back in 2009. The service provides free viewing of over 50,000 music videos from 11,000 different recording artists.

The VEVO iOS app originally launched for iPhone in 2010, with the iPad version debuting later. Version 2.0 of VEVO HD brings over some of the UI redesign features seen on the iPhone app last spring, as well integrating more enhanced social features.

If you're interested in discovering artists similar to your usual tastes, it's now possible to search videos by genre. After you've hung the band's poster on your wall -- that still happens, right? -- VEVO HD 2.0 will let you check out that artist's bio, tour dates, and twitter feed. Building and sharing playlists with friends is now easier, thanks to simple Facebook integration. 

But the most interesting feature is iTunes video match. VEVO will cue up videos based on your iTunes music library, and with Airplay compatibility, that means it's entirely possible to sit on the couch watching videos of all your favorite artists. Kind of cool. 

So, why did the update take so long to make its way to iPad? According to VEVO's senior VP of product and technology, Michael Cerda, the company wanted to test the waters before moving forward.

"Not because we didn't want to, but because we were interested in learning how you would use the new VEVO," wrote Cerda on the VEVO blog. "Frankly, we wanted to validate our new ideas, and have an opportunity to iterate upon them to build you the best music video experience iPad can offer."

Sounds kind of weird, but hey, VEVO is free.

 

Tags: NewsiPadMusic videosupdateVEVOVEVO HD Here's What You'll Get:The latest Apple news, reviews and how-tosThe hottest articles from MacLife.comYour recommended daily dose of awesome Also, send me e-mail announcements and special offers from Mac

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How to Use IFTTT to Automate Your Social Networks

it is also an online service that allows you to create "recipes" that automate your various social networks to perform functions like sending your posted Instagram photos immediately to your Dropbox, or blogging the latest link you favorited on Tumblr. Read on to find out how to create your own automated "recipes" and get the most out of this free service.

What is IFTTT?

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Social TV Guide from Yap.TV Now Reaches Europe, Latin America and Canada

Seeing Value - By Bob Wallace
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Social Media Gets an A+ For Use in Healthcare

Six Things Hospitals Need to Know About Supporting the Adoption of Smartphones Pagers have been an essential part of healthcare communications for a long time due to their ability to provide reliable communications at a low cost. When pagers emerged on the healthcare scene, they fundamentally changed the way doctors, nurses, and administrators could be notified that... DOWNLOAD NOW

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MacTech, Southern Stars Using Social Media to Launch SkyCube Satellite Into Space

We all know that social media is a powerful force, but can it be used to launch a satellite into orbit? That's what MacTech magazine and Southern Stars are hoping as they seek donations to launch SkyCube into space next year.

MacTech and Southern Stars have jointly announced an ambitious project for "the world's first personal, interactive satellite mission" on Friday. Their goal is to use Kickstarter funding to get a satellite named SkyCube into space next year as part of a secondary payload on the SpaceX Falcon 9 rocket.

"We want to create a space exploration experience that everyone can be a part of," explains Tim DeBenedictis, founder of Southern Stars, a leading provider of mobile apps for amateur astronomers. "We are developing a nano-satellite, and mobile apps to go with it, as the focus for a global education and public outreach campaign."

The tiny SkyCube will allow people all over the world to participate in next year's launch by tweeting messages and even obtaining pictures of Earth from space. The satellite will also broadcast simple messages uploaded by sponsors including MacTech, who is the first corporate backer of the project.

"What attracted MacTech to support SkyCube was the prospect that anyone could be involved," said Neil Ticktin, Editor-in-Chief/Publisher of MacTech magazine. "MacTech has always been about bringing the community together, and SkyCube demonstrates the best of this. At MacTech Conference (October 17-19, 2012 in Los Angeles), we'll be doing some fun stuff around this project and giving the Apple technical community a great opportunity to be a part of history."

The SkyCube mobile app will be available for iOS via the App Store, with an Android version also available on Google Play; amateur astronomers can also tune in from any web browser. A basic sponsorship to participate in the mission is only $1, which allows the sponsor to tweet a single message into space.

For more information, visit the Kickstarter page to check out the variety of packages Southern Stars and MacTech have lined up for the event.

Follow this article’s author, J.R. Bookwalter on Twitter

 

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Avaya Offers Insight on Social Media in the Contact Center

- Alert), Facetime, and the like, folks knew video as TV – almost always continuous, with a great picture, transmitted from a full studio setup.  After years of video calls on webcams with family, friends, etc., they now know that Internet video can be useful, but there can be issues – just like with cell phones. This means that businesses can now comfortably make the decision to deploy video, knowing customer expectations are realistic.

What new tools and practices are businesses using to better leverage their own and/or outside data to target, engage, and deliver to the customer?   

On one hand businesses must understand their customers’ needs and experiences, and on the other they also must understand the strengths and weaknesses of their business processes. Analytics must be multi-faceted in order to make constant improvements on both sides in order to remain competitive. One of the key areas is in agent quality monitoring and WFM. Speech analytics is now very practical, possible, and ready to help businesses monitor their conversations. Avaya’s purchase of Aurix (News - Alert) last October is an example of how we see this technology becoming mainstream, especially when incorporated by design into a contact center solution instead of being an optional add-on.

How is the mobile boom impacting how businesses target, engage, and deliver to the customer?

Very few people think to themselves, “I’d like to buy something, let me call around to see what companies have today.”  They start on the Web, and with mobile devices. Capturing that Web visit and turning it into a sale or, if needed, an agent-assisted transaction, is what successful companies are striving to accomplish. Anything less is not as competitive given the proliferation of the portable Internet. 

Mobile devices and consumerization are also having tremendous impacts inside the contact center. Agents and supervisors are much more likely to be remote or mobile. Supervisors can manage on the move using their tablets, for example, as a source of real-time operational and analytics data. Subject matter experts can be brought into interactions wherever they may be and, probably most importantly, consumers are electing to interact with contact centers using their mobile devices in a variety of modes.   

Beyond just Internet browsing, there is very often an app for that.  It is becoming an expectation that major corporations provide an app for consumer engagement – for example, with financial institutions or airlines.  

The question now becomes how does a company turn that into an opportunity – let’s say if a customer cannot get his or her question answered via the native app? More and more companies are realizing the value of integrating that application directly into their contact center to provide the customer an opportunity to ask for more assistance in real-time, at the moment of need.  

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

 

 

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Government Likes the Use of Social Media to Spread the Word

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Mobile Platform Unveiled for Bizzingo's Validated Social Network

Fontel's President Kurt Mitchell on Yamaha and Web Conferencing ProjectPhones With 35 years of experience in the communications industry and a true understanding of the ever-changing advancements in technology, Fontel is positioned to deliver its customers cutting-edge solutions that carry them into the future. With a specialized focus on conferencing, Fontel has partnered with major manufacturers to offer revolutionary voice and data communication products and services. Our discussion today will highlight Fontel and its affiliation with Yamaha and focus on Yamaha's Projectphones, a series of arrayed microphones that feature an acoustically-engineered structural design, as well as its echo canceller, a technology that eliminates audio cut-out and echo for smooth performance.

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Spigit Received Industry Recognition for Contributions to Emerging Social Enterprise Market

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Plex for iOS 2.4 Gains Social Features, Media Deletion

We love us some Plex here at MacLife.com, so every new update is a bit of a treat for us. If you love Plex and also love your friends, then you'll want to rush to the App Store to grab version 2.4 of the iOS app, which brings a new social angle to the media streamer.

The folks at Plex have announced a new Plex for iOS 2.4 over the weekend, and as usual it's loaded chock full of the good stuff users want in a media streaming app -- and a helping handful of juicy bug fixes as well.

At the top of this list are new social features. MyPlex users can now add friends to their account, then recommend media to each other or even post directly to your Facebook timeline. Simply head to your Account settings and jump into the new Friends tab to send invites -- and don't forget to link your MyPlex account with Facebook while you're at it.

The other new features may be smaller but are no less welcome, including the ability to clear cached images, launch the app via plexapp:// URL and even delete media right from within the app, assuming you're using Plex Media Server 0.9.6.1 or later.

Automatic video quality adjustment has now been restored to the app as well, which allows the app to select the most appropriate video quality for the currently available bandwidth -- up to a maximum rate which the user defines.

Plex for iOS 2.4 is now available from the App Store for $4.99 and the update is free for existing users; the universal app is compatible with all devices running iOS 4.1 or later.

Follow this article’s author, J.R. Bookwalter on Twitter

 

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Modifications to Call Center Certification Process Embrace Social Media

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Want to be a Social Whiz? You May Need Cloud CRM

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Telesocial Releases New Mod Plugin to Add Social Voice Features to Minecraft

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SoCallMe and SoClear Services are ideal for businesses that want to expand their company phone services while reducing their existing POTS telephony costs by delivering inexpensive local, toll-free, domestic and international long distance service through a robust private IP network. SoTel Systems customizes specific SIP Trunking solutions for each customer to satisfy their particular business communication needs and simultaneously provides a simple and reliable deployment to accommodate any company growth.

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WhosHere First Location-Based Mobile Social Discovery App Introduces Free Video Chat

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MSP's New Social Media Chat App Connects Users through Bluetooth

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Call Center Certification Program Aims to Improve Call Center Management of Social Media

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Online Project Management Enables the Truly Social Enterprise

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Debt Collectors Publish Delinquent Accounts on Social Media

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TribeHR Expands Social HR Software Solutions, Improves Workplace Cultures

By Calvin Azuri , TMCnet Contributor
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TribeHR recently announced it has increased the capabilities of its online service, now including improved values and social goals within the corporate environment.

"Great companies are built around strong cultures, but the tools to manage and measure culture in the workplace were unavailable to small and medium businesses until now,” said Joseph Fung, CEO of TribeHR. “Our approach to HR has always been social, open and measurable. Our new version takes this a step further by directly connecting employee behavior and accomplishments to values and results. We call it rhythm – it gives an organization the ability to measure and constantly enhance its culture in real-time."

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The new release enables organizations to document, present and consolidate their workplace principles and organizational strengths. By defining their core values, organizations can easily align and recognize all employee activity, goals and social initiatives on a public platform. The TribeHR solution stores pertinent information, easily accessible by employees and managers allowing for a more accurate and faster performance review process.

The latest offering from TribeHR builds on the capabilities of its popular and award-winning social service suite, which essentially supports organizations in the development of a robust workplace culture. It also grants support for social goals, which means individual goals can be shared with other employees in the company.

Companies will be able to better share and measure their core values, which in turn help them improve and enhance their corporate culture. Since individual goals and accomplishment can be aligned with corporate values, companies can recognize individual employees who inculcate and display those values and present them as model employees to motivate other employees.   

"Our new release enhances our HR suite by extending our integrated time off tracking, employee directory database and application tracking and performance management suite with the capacity to measure and promote a company's culture,” added Fung. “For the first time, companies can now manage and monitor their corporate culture in real-time."

Edited by Braden Becker


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