TMCnet Unified Communications Week in Review

- Alert) Wireless' national cell phone recycling program, launched a new mobile tool this week, the HopeLine app, to further its goal of supporting victims of domestic violence. HopeLine works to put mobile phones in the hands of those that need them.

The HopeLine app is meant to provide crucial resources to victims of domestic violence, while spreading awareness of HopeLine's mission. As such, the app provides users with quick access to such resources as the National Domestic Violence Hotline for crisis intervention. The app also serves as a community for those looking to share their stories and provide support to other domestic violence victims.

In other news, the CME Group unveiled CME Direct Messenger, an instant messaging platform for the energy trading community, this week. Messenger is to be integrated into CME Direct, a product which offers side-by-side trading of exchange listed and over-the-counter markets.

CME Direct Messenger is based on instant messaging software developed by Pivot Inc., a company recently acquired by CME Group. The software offers improved workflow, transparency and the ability to easily exchange information, allowing for better trading decisions.

Lastly, Cisco (News

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