However, Gartner also recognizes the growing role of cloud services, as mentioned in its study “Predicts 2012: Successful UC Deployments Depend on Defining Organizational Objectives and Understanding the Challenges.” In the next four years, many more organizations will use a hosted subscription model for their UC services, and Cisco is already on board for that. Customers can deploy Cisco’s UC solution from virtual desktop integration options, or with a fully or partially hosted model through a subscription-based offering.
“Enterprises wish to avoid ‘closed gardens’ and weak support for standards to ensure choice and control,” say Bern Elliot and Steve Blood of Gartner. “Support for standards is a critical consideration, as enterprises wish to integrate their UC deployments with business partners, customers, business applications and third-party products.” In these regards, Cisco has certainly met Gartner’s standards, with standards supported deployments that work with a variety of devices.
As the Gartner reports are based on customer success as much as the company’s numbers and technology, this stands as a very nice achievement for Cisco. The company continues to innovate and excel in the market, so this recognition is well deserved, and will not likely be its last.
The full report can be found through Cisco’s website.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.
Edited by Rich Steeves
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