Sunday, April 8, 2012

TMCnet Customer Experience Management Week in Review

Seven Criteria for Identifying the Best Contact Center Technology Partner:

Migrating enterprise technology into the cloud has become a top priority for large companiesand small to medium-sized businesses alike-and for good reason. Cloud technology lowersthe total cost of ownership (TCO) of technology hardware and software, smoothes the costcurve of scaling key organizational functions, and clears obstacles from the road to workforcevirtualization. Download Now --

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