Call Accounting White Papers INFORTEL® SELECTAPPLICATION NOTE
Cisco Unified Contact Center Express (UCCX) is Cisco's contact center Designed formidmarket, enterprise branch, or corporate departments requiring a sophisticated customerinteraction management solution for up to 400 agents. The Need for a New Communications Architecture
Many of your customers today are using traditional communications architectures - a wide variety of individual PBX's and key systems connected individually to the PSTN by a combination of T1 and POTS. Avaya Aura is the key enabler to let companies move to the new architecture.
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