Genpact Adopts RightAnswers' Unified Knowledge PlatformKnowledge management solutions provider RightAnswers, Inc. just revealed that business process and technology management company Genpact has adopted RightAnswers' Unified Knowledge Platform as the robust solution to support its clients' outsourced IT infrastructures. Genpact plans to deploy the RightAnswers platform to all of its clients using its IT outsourcing services. Delivered as a cloud-based solution, the platform will allow Genpact to quickly enable knowledge management and self-service …
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