TMCNet Asterisk Week In Review

- Alert) and socket API tools into their console applications, making sure that recordings can be played back at any time during an interaction with a customer. This also helps reduce development time for new applications like ACD and Asterisk-based dialer-driven applications in general.

Kerio Technologies was the subject of the next report, which detailed the launch of Kerio Operator 2.0. The new version of Kerio Operator represented the most advanced version of its business phone system yet, using VoIP to make calling simpler, and also bringing in a variety of advanced features along with it. Better yet, it comes available as either a software appliance for custom hardware, or as one of two different hardware appliance configurations.

Finally came reports that TelOnline's (News - Alert) newest customer solution had emerged, and brought together not only Asterisk, but also SIP trunking and CRM. Their first target for such an impressive combining of technologies was the mattress manufacturer Colchones El Dorado, and the early word suggested that the mattress maker was extremely happy with the package. Colchones El Dorado was satisfied as well with the package's ability to improve customer contact and collaboration across department lines.

All this, and more, took place just this week in the Asterisk sector, and as such, it's always a good idea to keep an eye on our global online community, which is constantly on the hunt for fresh Asterisk news to bring your way. So keep it right here, and be sure to join us next week for another Week in Review to cap it all off and give you the high points of the week that was in Asterisk!

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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