Toshiba's Call Manager Receives Customer Interaction Solutions Magazine's 2011 Product of the Year Award

IVR Service Provider Offers First Next-Gen IVR Designer to Mass Notification Industry
With Interactive Voice Response (IVR), self-service is now a more viable option than ever before. Done correctly, self-service through IVR is an effective tool that can be more efficient than the time-consuming effort of human interaction. Send Word Now, a worldwide provider of emergency notification and incident management services, is the first provider in the mass notification industry to offer a fully-integrated, next-generation IVR Designer.

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Fidelus Announces Full Release of UC Software: Provisioning Manager Express

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Is Knowledge Base Manager Pro as Good as it Sounds?

Case Study: Xerox Global Self-Service for 100s of ProductsWith KANA, Xerox cost-effectively supports thousands of search sessions per day with localized content in seven languages for customers in more than 20 countries.

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Latest Version of Acqueon List and Campaign Manager Released

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Android and Windows Platforms Now Support InterDigital's Smart Access Manager Client

Unified Communications to Increase Employee Engagement, Collaboration and Productivity …Discover Next Generation Communications BlogNo 'One-Size-Fits-All' Path to Improving the Customer ExperienceGreen Telecom & IT Workshop by IISc and Bell LabsTelecom Operators Need to Improve Leadership, Customer Experience Management Join the Conversation » Transform your network to take a bigger piece of the internet economy …Let's Talk --

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Devolutions Releases Enhanced and Improved version of Password Vault Manager

their data centers by applying lessons from cloud computing to increase efficiencies, achieve economies of scale, improve agility, and accelerate secure delivery of IT services at a lower costs.--

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Without a Password Manager in Place, British Hacker Sequesters Tons of Personal Information

Whether you use Windows, Mac, iPhone, iPad, Android, BlackBerry, or all of the above...this message is for you! The all new version 6 of SplashID — we're calling it SplashID Safe — is here, and it synchronizes with all these platforms under one unified database on your desktop or notebook.

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Kaspersky PURE 2.0 Total Offers Password Manager Functionality and More

By Steve Anderson, Contributing TMCnet Writer

PC security is, these days, a hot-button issue. A variety of high-profile hackings coupled with increasing identity theft and a large amount of pressure on businesses to provide a high level of security for huge amounts of data is straining systems to their limits. Kaspersky, a data security provider, is rolling out its new PURE 2.0 Total Security system to help. And although users may not notice all of the great, new features offered by the company, there are some very important new capabilities including a password manager to make an already superlative product even better.

The Password Manager tool encompassed in this robust solution acts as a system that can take user’s password database and synchronize it with a removable drive, providing an easy way to have passwords on hand while allowing them to be regularly and easily changed.

An improved parental control features also come into play to control who kids can communicate with via social networking sites, a definite plus for parents, and the standard basics are available in data shredders, a virtual keyboard, firewall and spam filter, phishing protection, standard backup, and a PC cleanup tool. Trial builds are available now, making 30-day trials of the service available for download.

While much of this is fairly standard in terms of antivirus and computer security software, it's having the access to a reliable password manager system that's important. A recent study from Verizon (News

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