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Showing posts with label Interaction. Show all posts
Showing posts with label Interaction. Show all posts
Thursday, September 13, 2012
Wednesday, August 1, 2012
Toshiba's Call Manager Receives Customer Interaction Solutions Magazine's 2011 Product of the Year Award
IVR Service Provider Offers First Next-Gen IVR Designer to Mass Notification Industry
With Interactive Voice Response (IVR), self-service is now a more viable option than ever before. Done correctly, self-service through IVR is an effective tool that can be more efficient than the time-consuming effort of human interaction. Send Word Now, a worldwide provider of emergency notification and incident management services, is the first provider in the mass notification industry to offer a fully-integrated, next-generation IVR Designer.
View the Original article
With Interactive Voice Response (IVR), self-service is now a more viable option than ever before. Done correctly, self-service through IVR is an effective tool that can be more efficient than the time-consuming effort of human interaction. Send Word Now, a worldwide provider of emergency notification and incident management services, is the first provider in the mass notification industry to offer a fully-integrated, next-generation IVR Designer.
View the Original article
Wednesday, June 6, 2012
Interactive Intelligence Launches Interaction Edge Aimed at Enterprises, Contact Centers
Today, global provider of unified IP business communications software and services, Interactive Intelligence Group released its newest product: Interaction Edge.
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