Wednesday, August 1, 2012

Toshiba's Call Manager Receives Customer Interaction Solutions Magazine's 2011 Product of the Year Award

IVR Service Provider Offers First Next-Gen IVR Designer to Mass Notification Industry
With Interactive Voice Response (IVR), self-service is now a more viable option than ever before. Done correctly, self-service through IVR is an effective tool that can be more efficient than the time-consuming effort of human interaction. Send Word Now, a worldwide provider of emergency notification and incident management services, is the first provider in the mass notification industry to offer a fully-integrated, next-generation IVR Designer.

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