Interaction Process Automation from Interactive Intelligence Enhanced

The World's Largest Communications And Technology CommunityTechnology Marketing Corporation,
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Visible Technologies Updates Its Visible Intelligence Platform

The World's Largest Communications And Technology CommunityTechnology Marketing Corporation,
800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800; Fx: 203-866-3326
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NetSuite Picks CallidusCloud's LeadFormix Solution to Improve Web Visitor Intelligence

- Alert) suite. The service has designed its SaaS offering to help businesses drive enterprise engagement, sales performance management and sales effectiveness throughout the sales cycle with award-winning, multi-tenant cloud software.

CallidusCloud’s solution range includes candidate assessment tests for hiring, video interviews, marketing automation, quotes and proposals, sales enablement, sales coaching, sales commission management, learning management and content authoring – underpinned by analytics and enterprise gamification.

NetSuite was recently in the news when the company announced that Circuit of The Americas, a company building a multi-purpose sports and entertainment facility, has gone live on NetSuite OneWorld after a quick, two-month implementation. Circuit of The Americas chose the NetSuite OneWorld cloud solution as it offered the fastest deployment time, greatest depth of business functionality and best flexibility to scale with the company's rapid growth.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

Edited by Braden Becker


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CaaS Featured ArticlesDistributed Management Task Force collaborates with China Communications Standards AssociationYouDazzle Now Empowers Users to Harness Cloud-Power to CommunicateInteract Intros Cloud Communications ServiceMegaPath Opens Field Sales Office in Phoenix

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Cover-All Business Intelligence Released on iPad

Blogs Contributors Rich Tehrani Tom Keating Erik Linask Stefania Viscusi iPhone RSS FEEDS RSS iPhone Blog RSS iPhone Industry News RSS iPhone FAQ RSS iPhone Jobs

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Interactive Intelligence and TechnologyOne Deliver Communications Solution to Australia and New Zealand

Good news for businesses down under: Interactive Intelligence Group Inc. has partnered with TechnologyOne to deliver a combined unified IP business communications and customer relations management solution for public sector organizations in Australia and New Zealand.

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Interactive Intelligence Launches Interaction Edge Aimed at Enterprises, Contact Centers

Today, global provider of unified IP business communications software and services, Interactive Intelligence Group released its newest product: Interaction Edge.

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Apriso Announces Availability of MPI 2.0 - FlexNet Manufacturing Process Intelligence

- Alert) technology and tools making it easy to use.  

MPI 2.0 allows real-time access to machine level data and offers greater intelligence reporting and analysis capabilities. Furthermore, with the FlexNet Manufacturing Process Intelligence (MPI) incorporated within Apriso's broader FlexNet solution, the MPI 2.0 enables manufacturers to include improvements and to quickly respond to market changes.

Edited by Brooke Neuman
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Getting Your Goat: Interactive Intelligence Takes Interesting Approach to Grab Attention

Technology Marketing Corporation,
800 Connecticut Ave, 1st Floor East,
Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800;
Fx: 203-853-2845
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SalesQuest Launches New Sales Intelligence Program

TMC's Rich Tehrani interviews Ken Murray, President of VanillaSoft Key Features of Telemarketing Software Automatic Real-Time Lead Distribution Auto-Dialing in Two Great Flavors Logical Branch Scripting Robust Web Reporting Do Not Call Compliance Digital Call Recording Real-Time Management Dashboard Key Benefits of Telemarketing Software Track every lead from cradle to grave Double your number of calls Higher conversion rates, no dropped leads Complete visibility into activity and results Compliance with no headaches (Federal & State) Up and running in hours, immediate results No IT requirements and perfect for remote teams Telemarketing Software Resources FTC Issues Final Telemarketing Sales Rule Amendments Regarding Prerecorded Calls Telemarketing Sales Rule, 16 CFR Part 310 State-by-state No Call Laws
(includes penalties and calling hour restrictions per state) State-by-state Guide For Telephone Recording Laws Telemarketing Software Whitepapers "Want To Make More Sales? Make More Sales Calls!" Telemarketing Software Testimonials "The real-time nature of the reporting allows us to actively manage our lead acquisitions and team member production and gives management complete visibility into the process"
Les Abeyta
Pacific Monarch "VanillaSoft is the best lead generation tool I have ever used. My positive lead conversion increased 6-fold"
Rob Hardesty
BPS "We chose VanillaSoft after an exhaustive two month comparison of 8 CRM solutions, including installation and use of trial versions of the top 3 candidates. I'm extremely pleased with both the product and the support. Our increase in productivity has been so marked I actually am holding off implementing the auto-dial function; I literally don't have enough leads to build calling queues fast enough to keep up with the rep."
Neil Osgood
VistaNational Insurance Group Telemarketing Software Daily News Alerts Telemarketing Software Lead Distribution Auto Dialing FTC TSR
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Interactive Intelligence First Quarter Earnings -the Cloud Emerging as Golden Lining

Genpact Adopts RightAnswers' Unified Knowledge PlatformKnowledge management solutions provider RightAnswers, Inc. just revealed that business process and technology management company Genpact has adopted RightAnswers' Unified Knowledge Platform as the robust solution to support its clients' outsourced IT infrastructures. Genpact plans to deploy the RightAnswers platform to all of its clients using its IT outsourcing services. Delivered as a cloud-based solution, the platform will allow Genpact to quickly enable knowledge management and self-service …

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Catching up on the Interactive Intelligence 'Goat Program'

In January, I did a feature on the Interactive Intelligence Goat Program being done in conjunction with the international charity Oxfam. The program is simple. Schedule a meeting with Interactive Intelligence to talk about your business communications and optimization needs and their solutions and they will donate a goat to a needy individual in an impoverished community through Oxfam. Plus, if you can convince your boss to attend the donation, it is upgraded to a cow.

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Voxeo's Location-Based Intelligence and Voice Self-Service Make for a Safer Mobile Experience

By Nick Ruble TMCnet Contributing Writer

Through its interactive voice response (IVR) platform, Voxeo (News - Alert) has successfully implemented a means of tracking a caller’s location for voice, text and mobile web interactions. The caller’s exact location is determined by Voxeo’s location based services (LBS), making things like finding a specific store, requesting roadside assistance, or obtaining traffic information considerably more easy and safe – no need to enter data manually or download any apps.

Since Voxeo’s IVR infused location based services are compatible with all major wireless carriers across the U.S., 90 percent of the nation’s consumers will have access. Services like Yelp, Foursquare (News - Alert), and Matchbook will surely benefit from this new solution, but it also opens a whole new window of opportunity for advertising – location based advertising (LBA) to be exact. Once the user subscribes to a company’s LBA service, they will begin receiving specifically tailored advertisements on recommended products, etc. whenever they’re in the vicinity of said company. This could prove to be a superior method of advertising, considering the potential for extremely personalized marketing to subscribers based on previous purchases.

Additionally, this new solution will help out tremendously in the fight against identity fraud. Mobile devices are typically easier to hack than a PC, and manually entering information over WiFi (News

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