New Approach to Customer Service Results in Higher Level of Personal Touch, Client Education

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Getting Your Goat: Interactive Intelligence Takes Interesting Approach to Grab Attention

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Mobile App Testing Not Limited to One Approach

By Ed Silverstein, TMCnet Contributor

A single bug in a mobile app can mess everything up for developers. That’s why it’s necessary to test the app via multiple layers. Leigh Williamson, an IBM engineer, told ReadWriteMobile a few suggestions for such a testing method.

There are both automatic and manual test, he explained. To test manually put the code on the device and use it like you would in the real world. If something is wrong, log it and dig back through the code.

Manual tests are inefficient and expensive, Williamson added, but they are still needed. In addition, manual tests tend to come at the end of an app development process.

On the other hand, Crashlytics offers an SDK to explain why an app crashed. It will specify the line of code and environmental data occurring when the crash took place, the report states.

In addition, with mobile app developers now reaching to The Cloud there are other cloud-related tests, too. IBM (News

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