CMS Unveils Knowledge Discovery Infrastructure, Aims for Patient Data Integration

Case Study: Xerox Global Self-Service for 100s of ProductsWith KANA, Xerox cost-effectively supports thousands of search sessions per day with localized content in seven languages for customers in more than 20 countries.

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Is Knowledge Base Manager Pro as Good as it Sounds?

Case Study: Xerox Global Self-Service for 100s of ProductsWith KANA, Xerox cost-effectively supports thousands of search sessions per day with localized content in seven languages for customers in more than 20 countries.

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New Version of Knowledge Base Software, Launched

Case Study: Xerox Global Self-Service for 100s of ProductsWith KANA, Xerox cost-effectively supports thousands of search sessions per day with localized content in seven languages for customers in more than 20 countries.

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Business Optix Announces Version 5.0 of Its Knowledge Capture Software

Why Traditional CRM is not enough
CRM software has passed the stage of being considered innovative and has become a default tool in many sales departments. CRM has proven very effective for many sales activities, but to kick an Inside Sales effort into high gear Best-In-Class organizations are now deploying tools that do more than store and report on data - they change behavior and drive productivity.Lead management software demo

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