Metro Ethernet Provider Frontier Communications Seeks to Retain California Customers

- Alert). In reaction to this merger, Frontier is ramping up its efforts to woo former SureWest businesses to sign up for Frontier’s VoIP and metro Ethernet services. Since Frontier is an established brand in the Elk Grove area, it hopes to leverage that reputation to pick up more customers.

Frontier has touted the ease of switching from SureWest, assuring customers that they should be able to transition to the new provider without penalties or hassles. The California Public Utilities Commission has mandated that customers newly moved to Consolidated can terminate service without having to pay any fees, even if their contracts are not up.

Recently, Frontier acquired Verizon’s (News

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