Other resources offered by the channel include case studies, white papers, datasheets, an event calendar, and demos. inContact hosts the channel, offering a products showcase for its call center services suite, including its platform, ACD software, IVR software, CRM integration and more. Check it out for weekly news and industry updates.
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TMCnet's Call Center Services channel aims to give readers the tools they need to successfully operate a hosted call center, virtual call center or a cloud-based call center. This week included a lot of new announcements for companies in the industry, including Comverse, SDL and Amdocs.
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