Sears Canada Introduces Customer Service Promise

inContact Reports First Quarter 2012 Financial Results
Provider of cloud contact center software and contact center agent optimization tools inContact, Inc. recently reported financial results for the first quarter ended March 31, 2012.Revenue Software segment revenue totaled $12.3 million for the first quarter, an increase of 32 percent from Q1 2011 and an increase of 12 percent from $11 million in Q4 2011. Telecom segment revenue for Q1 2012 was $13.4 million for the quarter, an increase of $1.4 million or 11 percent from $12.0 million in Q1 2…

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DOE's Plug-and-Play Solar Program Holds Promise, but What About Permits?

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Featured White Papers VoIP and Business Continuity The Advantages of Using SIP Trunks over a PRI from the Phone Company What is a SIP trunk?

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