Call Center Outsourcing Provider Implements Virtual Server Technology

TMCnet Call Center Outsourcing Week in ReviewHappy belated Friday the 13th, and we'll try to keep this week's Call Center Outsourcing Week in Review as horror-free as possible.For the third time in the past 18 months, Sitel, a call center outsourcing provider, has expanded its customer care call center in the city of Las Cruces, N.M., by adding 200 positions to serve its retail banking and satellite television provider clients.

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Princeton University Implements Unified Messaging System to Easily Handle Communications

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Soffront Implements Scrum Project Management Framework

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