Tech Support is Customer Service
What typically comes to mind when somebody mentions "customer service"? We tend to associate customer service with conventional service industries. We think about airlines, pizzas, lattes, haircuts, clothes, gadgets, etc. Although there is substantial evidence that customers report dissatisfaction over their IT experience, it's not something that is complained about loudly: it's not something people write songs about to post on YouTube. People don't like to complain about bad customer service fo…
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Showing posts with label Employ. Show all posts
Showing posts with label Employ. Show all posts
Thursday, May 10, 2012
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