8x8 Launches New Virtual Receptionist and Group Intercom Multicast Paging

- Alert) VVX 500 IP phone to provide powerful call handling and work group monitoring capabilities to the Virtual Office business phone service.

Virtual Receptionist allows 8x8 Virtual Office customers to process up to six simultaneous, incoming live calls, all without the expense and desk clutter of accessory sidecar devices. Users can observe the presence status of up to six team member extensions, including those using any other Polycom, Aastra (News - Alert) or Cisco desk phone, using busy line field (BLF) keys with speed dial, and instant transfer functions. Speed dial keys enable instant collaboration with customers, suppliers and business partners.

Using the Group Intercom Multicast Paging service, 8x8 Virtual Office users can make live announcements to a department, team or work area using the intercom feature on the Polycom VVX 500 phone, eliminating the need for an expensive multi-zone loudspeaker paging system. Customers can intercom to specific paging groups or by choosing the emergency or priority group, broadcasting a page to all other Polycom VVX 500 sets on the Virtual Office PBX.

Using the 8x8 Account Manager Portal, users can create and administer up to 23 customer defined paging groups.

"8x8 developed Virtual Receptionist and Group Intercom Multicast Paging because they were two of our customers' most requested features," said 8x8 Chairman and CEO Bryan Martin (News - Alert). "We were able to quickly accommodate these requests due to the innovation and agility enabled by our own internally-developed technology platform. The Polycom VVX 500 deskphone complements this innovation by providing our customers a highly intuitive way to access these new features and the rest of our Virtual Office suite via a touchscreen interface."

8x8 Inc. is a Platinum sponsor of ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) is the world’s premier IP communications event. Visit 8x8 Inc. in booth #801. For more information on ITEXPO click here.

Edited by Braden Becker
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