TMCnet Contact Center Solutions Week in Review

- Alert) recent survey that measures customer satisfaction showed that B2B Computer Products achieved extremely high customer satisfaction rate for the 9-month period spanning July 2011 - March 2012.

As usual, I close with the weekly observation that the community is rich in resources worth exploring.  This includes the free Contact Center Solutions eNewsletter, videos, podcasts and the links to valuable white papers.  And, don’t overlook the link to Interactive Intelligence’s CaaS QUick Spin if you want to take a real-time road test of communications in the cloud.

Enjoy the holidays!

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